Background The Castle Rock Main Post Office (MPO) is in the Colorado/Wyoming District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Castle Rock MPO. The unit has 33 city routes which are delivered by…
April 5, 2021 While many of our audit reports are planned in advance, from time to time we respond to situations that require immediate response. Take, for example, the reports of mail delays and wait times up to 15 hours for truck drivers in Cleveland in December 2020. As discussed in our recently released Management…
Background The Avent Ferry Station is in the Greensboro District of the Southern Area. The delivery unit has 58 city routes and 17 rural routes delivered by 78 city carriers and 27 rural carriers. We chose the Avent Ferry Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective…
Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…
Objective Our objective was to evaluate the Postal Service’s readiness for timely processing of Election and Political Mail for the 2020 general elections. Election Mail is any mailpiece that an authorized election official creates for voters participating in the election process and includes ballots and voter registration materials. Political Mail is any mailpiece created by…
August 21, 2020 Postmaster General DeJoy testifies before the Senate Homeland Security & Governmental Affairs Committee on the U.S. Postal Service operations during COVID-19 pandemic and the 2020 election. Oral Statement of Postmaster General Louis DeJoy
PMG DeJoy Issues Responsive Statement Concerning Continuation of Postal Services August 18, 2020 RE: PMG Statement on Continuation of Postal Services (pdf) After many days of non-stop media and congressional attention on cutbacks at the Postal Service, and just days before testifying before the key Senate and House committees with jurisdiction over postal issues, Postmaster…
From: Vance Zimmerman <vzimmerman@apwu.org> Sent: Wednesday, August 19, 2020 To: Regional Coordinators <RegionalCoordinators@apwu.org>; NBAs <NBAs@apwu.org> Brothers and Sisters I am asking that you reach out today to some of your locals and provide information on two issues related to delayed mail. First, was there a service talk given to the employees concerning talking to the…
