USPS Service Performance Continues Improvement Across First-Class Mail and Periodicals

June 10, 2021 WASHINGTON, DC — The U.S. Postal Service provided new service performance data today for the week of May 29 through June 4, 2021. During the seven-day period, First-Class Mail and Periodicals experienced positive improvement in service delivery, while Marketing Mail saw a slight decline. Notably, First-Class Mail service performance reached nearly 90…

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USPS OIG Report: Peak Season Air Transportation

Objective Our objective was to assess the Postal Service’s efforts to reduce Peak Season air transportation operational costs while maintaining service during fiscal year (FY) 2019 and FY 2020. The Postal Service’s Peak Season lasts about eight weeks, starting on or around Thanksgiving Day in November and ending on or around Martin Luther King, Jr….

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USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

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USPS OIG Report of Investigation – Paterson, NJ, Post Office

On May 4, 2020, the OIG was informed that First-Class Mail, including but not limited to political mail and mail-in ballots, was misdelivered and left near cluster boxes at numerous apartment buildings in Paterson, NJ, on May 1, 2020. The investigation revealed through video surveillance, interviews and USPS database searches that on May 1, 2020,…

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USPS: Healing PTSD semipostal stamp sells 7 million

More than 7 million Healing PTSD stamps have been sold since its release last year, raising $717,000 to fund research about post-traumatic stress disorder. The funding is being disbursed to the U.S. Department of Veterans Affairs. “Thanks to the millions of Americans who purchased the Healing PTSD stamp, VA will continue to study, create awareness,…

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USPS to handle historic census mailing

The Postal Service will handle one of the largest mailings in its history when it delivers 590 million mailpieces from the Census Bureau, beginning in March. The pieces will include questionnaires, letters and postcards regarding the 2020 census, the constitutionally mandated survey that seeks to count every resident of the United States. USPS will deliver…

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USPS OIG Report: Service Performance of 2018 Election and Political Mail

Objective Our objective was to evaluate the U.S. Postal Service’s performance in processing Election and Political Mail for the 2018 midterm and special elections. The Postmaster General requested this audit. We previously reviewed the Processing Readiness for Election and Political Mail for the 2018 Midterm Elections and issued a report in June 2018. Midterm and…

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