USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

 Continue reading

USPS OIG Report of Investigation – Paterson, NJ, Post Office

On May 4, 2020, the OIG was informed that First-Class Mail, including but not limited to political mail and mail-in ballots, was misdelivered and left near cluster boxes at numerous apartment buildings in Paterson, NJ, on May 1, 2020. The investigation revealed through video surveillance, interviews and USPS database searches that on May 1, 2020,…

 Continue reading

USPS: Healing PTSD semipostal stamp sells 7 million

More than 7 million Healing PTSD stamps have been sold since its release last year, raising $717,000 to fund research about post-traumatic stress disorder. The funding is being disbursed to the U.S. Department of Veterans Affairs. “Thanks to the millions of Americans who purchased the Healing PTSD stamp, VA will continue to study, create awareness,…

 Continue reading

USPS to handle historic census mailing

The Postal Service will handle one of the largest mailings in its history when it delivers 590 million mailpieces from the Census Bureau, beginning in March. The pieces will include questionnaires, letters and postcards regarding the 2020 census, the constitutionally mandated survey that seeks to count every resident of the United States. USPS will deliver…

 Continue reading

USPS OIG Report: Service Performance of 2018 Election and Political Mail

Objective Our objective was to evaluate the U.S. Postal Service’s performance in processing Election and Political Mail for the 2018 midterm and special elections. The Postmaster General requested this audit. We previously reviewed the Processing Readiness for Election and Political Mail for the 2018 Midterm Elections and issued a report in June 2018. Midterm and…

 Continue reading

Transactional Mail: Implications for the Postal Service

April 16, 2018 (RARC-WP-18-007) First-Class Mail remains the Postal Service’s biggest provider of revenue and contribution, despite its portion of overall postal revenues having fallen from more than 60 percent in the late 1970s to just 40 percent in 2016. Depending on whether key historical trends continue, intensify, or weaken, the future of transactional mail…

 Continue reading

A New Reality: Correspondence Mail in the Digital Age

RARC-WP-18-004 – March 5, 2018 First-Class Mail is the Postal Service’s biggest provider of revenue and contribution. However, its portion of overall postal revenues has fallen from over 60 percent in the late 1970s to just 40 percent in 2016. Depending on whether key historical trends continue, intensify, or weaken, the future of correspondence mail…

 Continue reading