July 23, 2021 A settlement (M-01954) has been reached between NALC and USPS regarding national-level grievance Q01N-4C-C 07098868 concerning the assignment of deliveries to Contract Delivery Service (CDS) prior to the effective date of the 2006 collective bargaining agreement. The parties agree to close this interpretive case without prejudice to the position of either party…
Objective Contract Delivery Service (CDS) is a contractual agreement between the Postal Service and an individual or firm for the delivery and collection of mail to and from homes and businesses. The Postal Service considers CDS to be one of its three primary delivery types, in addition to city carriers and rural carriers. CDS suppliers…
Background The Castle Rock Main Post Office (MPO) is in the Colorado/Wyoming District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Castle Rock MPO. The unit has 33 city routes which are delivered by…
Project Title: Scheduled Hours and Payments for Highway Contract Routes Start Date: Monday, October 19, 2020 Estimated Report Release Date: April 2021 Highway Contract Route (HCR) suppliers provide contracted transportation service based on established scheduled hours for the drivers to complete the trip. The times for the trip are manually entered in the system. Incorrect…
Background This report presents the results of our self-initiated audit of mail delivery and customer service operations at the Allen Post Office in Allen, TX. The Allen Post Office is in the Dallas District of the Southern Area. The delivery unit has a total of 68 routes (12 city, 53 rural, and three Contract Delivery…
Background The U.S. Postal Service uses highway contract routes (HCR) to transport mail between plants, post offices, or other designated points where mail is received or dispatched. This includes contract delivery service (CDS) route contracts, which are contracts with individuals or companies to deliver and collect mail from homes and businesses. As of January 2016,…
