USPS OIG Report: First-Class and Priority Mail Service Performance Update

Our objective was to assess the Postal Service’s First‑Class Mail and Priority Mail service performance since fiscal year (FY) 2022. The review looked broadly at service performance changes, trends, failure points, and causes.

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USPS Is Enhancing Service Standards

The enhancements are estimated to save the Postal Service at least $36 billion during the next decade through reductions in transportation, mail and package processing, and real estate costs.

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USPS Responds to Postal Regulatory Commission’s Advisory Opinion on Service Standard Changes

“I must say that I was confounded by the Commission’s dismissal of cost savings of nearly $4 billion a year as “meager”, while characterizing service standard changes that are carefully designed and modest in impact within the current service standard day ranges as a “severe degradation” in service that must be avoided at all costs.

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PRC Provides Attendance and Viewing Information for Operational and Service Standard Changes Hearing

The Postal Regulatory Commission will conduct a hearing at PRC offices on December 4, 2024, at 10 am regarding planned changes to the Postal Service’s processing and transportation networks. Docket No. N2024-1. The hearing will also be streamed for persons interested in remote viewing of the hearing.

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USPS requests PRC advisory opinion on plans for operational improvements, service standards

After receiving an advisory opinion from the PRC, the Postal Service will consider the PRC’s opinion and finalize its decision.

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USPS OIG Report: Effectiveness of Package Shipping Services

Background The U.S. Postal Service’s Delivering for America plan included offering new competitive products and services for customers. As part of this effort, the Postal Service launched a new package shipping service called USPS Ground Advantage and discontinued its Retail Ground, Parcel Select Ground, and First-Class Package services. Ground Advantage was intended to streamline package…

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USPS: Publishers want dependable service for their subscribers

April 29, 2024 Newspapers across the nation are increasingly turning to USPS to deliver their print editions, aiming to provide their subscribers with more reliable, consistent service. As the labor market has tightened in recent years, many publishers have struggled to find private carriers for traditional home deliveries. By turning the job over to the…

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Postal Service Begins FY24 First Quarter with Consistent Delivery Performance

October 13, 2023 WASHINGTON, DC — The United States Postal Service reported new delivery performance metrics for the first week of the first quarter for fiscal year 2024. The average time for the Postal Service to deliver a mailpiece or package across the nation was 2.5 days. FY24 first quarter service performance scores covering Sept….

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