USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards?

Project Title: Missent Mail in the U.S. Postal Service Start Date: Tuesday, July 14, 2020 Estimated Report Release Date: February 2021 Mail is considered missent when it is sent to the wrong processing and distribution center or delivery unit. For example, mail originated in Albany, NY, addressed to Tampa, FL, but was received in San…

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PMG DeJoy issues statement on operational excellence

Postmaster General Louis DeJoy issued a statement July 27 on the Postal Service’s efforts to achieve operational excellence and financial stability. “The Postal Service is in a financially unsustainable position, stemming from substantial declines in mail volume and a broken business model,” DeJoy writes. “We are currently unable to balance our costs with available funding…

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UPMA President: If you must delay mail – REPORT IT!!

July 17, 2020 Greetings everyone! Hopefully, all of you have received the word and the hard copy correspondence from USPS Headquarters that the Memorandums of Understanding that were in place with all of the unions that were set to expire this week, have all been extended through September 25th. The agreement that we had reached…

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PMG changing the postal motto?

Previously: “Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.” Going forward?: “It’s just mail – let it fail!” Related: First Name: Jim Last Name: Varner Email: jamesevarner@aol.com Union/Local: APWU – Youngstown Ohio A/L 443 Office held if any: MVS Director

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USPS OIG Report: Service Performance of 2018 Election and Political Mail

Objective Our objective was to evaluate the U.S. Postal Service’s performance in processing Election and Political Mail for the 2018 midterm and special elections. The Postmaster General requested this audit. We previously reviewed the Processing Readiness for Election and Political Mail for the 2018 Midterm Elections and issued a report in June 2018. Midterm and…

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USPS OIG Report: Assessment of the USPS’s Service Performance and Costs

Objective Costs for the Postal Service to process, transport, and deliver mail are outpacing its revenue and it faces considerable pressure to reduce costs without harming service. We set out to determine how service performance has trended for all mail classes and compared that performance to cost trends over the last five years. We analyzed…

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Six-day delivery resolution hits bipartisan majority in House

Legislative Update – April 26, 2019 Today, a bipartisan majority of support was reached for House Resolution 54 (H. Res. 54), which expresses the sense of the House of Representatives that the United States Postal Service should take all appropriate measures to ensure the continuation of its six-day mail delivery service. Introduced by Reps. Gerry…

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USPS OIG Report: Operational Window Change Savings

Objective The objective of our audit was to determine if the Postal Service achieved its projected savings for the Operational Window Change (OWC). On January 5, 2015, the Postal Service revised its First-Class Mail (FCM) service standards, eliminating single-piece overnight FCM service and shifting some mail from a 2-day to a 3-day service standard. These…

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