USPS OIG Report: Mail Delivery and Customer Service Operations – Houston

Background This report responds to a request from U.S. Representative Lizzie Fletcher, 7th Congressional District of Texas, to evaluate select mail delivery and customer service operations and determine if internal controls are effective at the Ashford West and Westbury Stations in Houston, TX. Representative Fletcher’s June 2021 request specifically mentioned lost mail and the removal…

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USPS OIG Report: Vehicle Expenses – Woodlawn Station, Birmingham, AL

Background This report presents the results of our audit of the Vehicle, Fuel, and Oil Expenses – Birmingham, AL, Woodlawn Station Post Office. The Woodlawn Station Post Office is in the Alabama-Mississippi District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Raleigh, NC

Background The Avent Ferry Station is in the Greensboro District of the Southern Area. The delivery unit has 58 city routes and 17 rural routes delivered by 78 city carriers and 27 rural carriers. We chose the Avent Ferry Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective…

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Learn about USPS areas, regions

How much do you know about the Postal Service’s areas and regions? To operate more efficiently and better serve customers, the organization recently consolidated its seven delivery and retail operations areas to four: Atlantic, Central, Southern and Western-Pacific. Chief Retail and Delivery Officer Kristin Seaver oversees the areas, which focus on the acceptance and delivery…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Katy Carrier Annex 

Background The Katy Carrier Annex is in the Houston District of the Southern Area. The unit has 48 city routes, 32 rural routes, and seven contract routes delivered by 62 city carriers, 49 rural carriers, and seven contract carriers. We chose the Katy Carrier Annex based on the number of stop-the-clock (STC) scans occurring at…

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USPS: Southern Area changes announced

Timothy Costello has been named Southern Area’s retail and delivery operations vice president, succeeding Shaun Mossman, who plans to retire from the Postal Service on Dec. 31. The area has 18 postal districts spread across 11 states, including Alabama, Arkansas, Florida, Louisiana, Mississippi, Oklahoma, Texas, Georgia, South Carolina, North Carolina and Tennessee, as well as…

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Southern Area facilities with 302 Bin DBCS Stackers?

Are there any Facilities in the Southern Area running 302 bins on their DB platform Machines? First Name: Philip Last Name: Morgan Email: unionmail@gmail.com Union/Local: APWU – Fayetteville, Arkansas Local 667 Office held if any: Alt Maintenance Steward

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