USPS OIG Report: Maintenance Workhour Charges in the Southern Area

Objective Our objective was to determine the accuracy of maintenance employee workhour charges at selected processing facilities in the U.S. Postal Service’s Southern Area. We conducted site visits and reviewed a sample of workhour charges for fiscal year (FY) 2018 at six mail processing facilities selected based on planned versus actual maintenance workhours. The facilities…

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USPS OIG Report: Terminal Handling Services – Southern Area

Objective The objective was to assess the effectiveness of the Terminal Handling Services (THS) the U.S. Postal Service uses to sort and transport mail in the Southern Area. THS suppliers load mail into FedEx air containers and deliver them to FedEx for transportation across the nation. They also transport incoming FedEx air containers to THS…

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OIG: Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas

Objective Our objective was to assess whether the U.S. Postal Service effectively managed its Limited Duty and Rehabilitation programs to ensure that injured employees in the Southern and Pacific areas who were deemed fit returned to work timely. The Postal Service’s Limited Duty and Rehabilitation programs help the agency meet its legal obligation to injured-on-duty…

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USPS OIG Report: Supervisory Span of Control – Southern Area

Background Supervising post office operations requires supervisors to possess the knowledge, skills and abilities to manage delivery (city and rural), retail, and customer service operations requirements as well as frequent interaction with the public. The U.S. Postal Service uses the Supervisor Workload Credit (SWC) worksheet to determine the number of Executive & Administrative Schedule Customer…

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OIG Report: Automated Vehicle Utilization System Mileage Use – Southern Area

Background The U.S. Postal Service delivers almost 154 billion pieces of mail annually using 227,896 postal-owned vehicles. In fiscal year (FY) 2016, postal-owned delivery vehicles traveled over one billion miles nationwide, about 203 million miles more than initially estimated. A delivery route is a scheduled course of travel to deliver the mail. Management generally establishes…

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USPS OIG Audit Project: How Can the Postal Service Control the Costs of Delivering Growing Package Volume?

The U.S. Postal Service expects its shipping and packages volume to grow 13.1 percent, to 4.5 billion pieces in 2015. The Postal Service welcomes the increased package volume and continues to test different strategies for delivering more packages. However, there are challenges that could increase delivery costs. Our review will assess the Southern Area’s package…

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