PMG reviews Delivering for America progress after one year (video)

April 19, 2022 In his latest video message, Postmaster General Louis DeJoy discusses the first anniversary of Delivering for America, the Postal Service’s 10-year plan to return the organization to financial sustainability and achieve service excellence. “I am pleased to say that we are making a lot of progress,” he says. As he notes, USPS…

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USPS Begins FY First Quarter with Improved First-Class Mail Service Under New Service Standards

New service standards for First-Class Mail and Periodicals went into effect October 1 to improve service reliability as part of the agency’s 10-year Delivering for America plan Holiday peak season preparations continue across the USPS network with the installation of high-speed package processing equipment; 80 of 112 planned machines installed to date WASHINGTON, DC —…

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USPS proposes changes to service standards for First-Class Package Service

June 17, 2021 USPS is taking additional steps to improve its service reliability by initiating the process of requesting a Postal Regulatory Commission advisory opinion on a proposal to modify service standards for First-Class Package Service. The new service standards, announced June 17, are designed to improve use of surface transportation, while decreasing reliance on…

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Statement of USPS PMG and CEO Louis DeJoy before the House Committee

“I assumed the role of Postmaster General just over 60 days ago with the goal of preserving and strengthening this great American institution. The Postal Service was established by Congress to fulfill a public service mission of providing prompt, reliable, and universal postal services to the American people, in an efficient and financially self-sustaining fashion….

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PMG DeJoy Testifies before Senate on U.S. Postal Service Changes (video and PDF of oral statement)

August 21, 2020 Postmaster General DeJoy testifies before the Senate Homeland Security & Governmental Affairs Committee on the U.S. Postal Service operations during COVID-19 pandemic and the 2020 election. Oral Statement of Postmaster General Louis DeJoy

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Commissioner Goldway issues scathing dissent on PRC’s decision to dismiss Careywood appeal

The Postal Regulatory Commission has dismissed the appeal on the closing of the contract postal unit in Careywood, Idaho. It was a terrible decision. It is illogical and inconsistent with the Commission’s own precedents, and it creates a new precedent that endangers not only all contract post offices, but every post office in the country….

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How long does the mail take? Let the Postal Service count the days

April 9, 2015 The Postal Service is proposing to change the way it measures the on-time service performance of First Class Mail.  Instead of contracting a third-party to evaluate how long it takes for the mail to be delivered, the Postal Service wants to count the days itself.  The change requires the approval of the Postal…

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How the new service standards may slow down much more mail than the Postal Service is saying

(January 11, 2015) The mail is slowing down again, but it’s not clear how much. There’s good reason to be believe, though, that it will more than the Postal Service is saying. The first slowdown took place in July 2012, when the Postal Service implemented phase one of the Network Rationalization plan, which closed about 150 mail…

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