USPS OIG Report: Employee Safety – Postal Service COVID-19 Response

Objective Our objective was to assess the Postal Service’s response to the novel coronavirus disease (COVID-19) outbreak regarding the safety of its employees. In March 2020, the president of the United States declared the COVID-19 pandemic a national emergency; its impact to the nation’s health and safety has been unprecedented. According to the Centers for…

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USPS OIG: Thinking Inside and Outside the Box

While many of you may have experienced going to your local post office and picking up some free packaging — a box, envelope, or tube, maybe — you may not know that you can order the same supplies and have them delivered to your front door. Through its Expedited Packaging Supplies (EPS) Program, the U.S….

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USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

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U.S. Postal Inspection Service Confidential Funds Program

Objective Our objective was to assess the U.S. Postal Inspection Service’s oversight of the Confidential Funds Program (CFP) during fiscal years (FY) 2018 and 2019. The Postal Inspection Service established the CFP as an investigative tool to assist postal inspectors and spent about $495,000 on the CFP in FYs 2018 and 2019. These confidential funds…

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USPS OIG Report: Operational Changes to Mail Delivery

Objective This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also responds to a number of recent similar congressional requests. We…

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USPS OIG Report: Stamps, Money Orders, and Cash – High Shoals Post Office

Background We conducted this audit in response to an inquiry we received from The White House, Office of Presidential Correspondence, on March 25, 2020, on behalf of a constituent who raised concerns of alleged theft by a postal employee. The inquiry was initially referred to the OIG’s Office of Investigations (OI). OI did not find…

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USPS OIG Report: Automated Delivery Unit Sorter Cost Savings

Objective Our objective was to determine if the Postal Service’s Automated Delivery Unit Sorter (ADUS) achieved projected cost savings. The Postal Service has deployed a wide range of automated sorting equipment to achieve cost savings associated with reducing less-efficient manual processing and enhancing productivity. The ADUS is one of its most recent efforts, automating the…

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