USPS OIG Report: Mail Processing Overtime

Objective The objective of our audit was to assess the Postal Service’s management of mail processing overtime during fiscal year (FY) 2018. The Postal Service had a goal to reduce mail processing staffing costs by about $130.5 million in FY 2018. While the Postal Service uses overtime to provide flexibility and meet its operational requirements,…

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USPS OIG Report: Delivery Scanning Issues – South Station, Newark, NJ

Background This report presents the results of our self-initiated audit of Delivery Scanning Issues – South Station, Newark, NJ. The objective of this audit was to evaluate the delivery scanning process on select routes at the South Station. The South Station is in the Northern New Jersey District of the Northeast Area. The South Station…

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OIG: Impact of Prescribed Opioids on Postal Employees Under the Federal Workers’ Comp Program

Objective Our objective was to determine the impact of opioids being prescribed to U.S. Postal Service employees through the U.S. Department of Labor’s (DOL) Federal Employees’ Compensation Act (FECA) program. According to the National Institute on Drug Abuse, pharmaceutical companies in the 1990s assured the medical community that opioid pain relievers were not addictive. As…

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USPS OIG Report: Facility Conditions, Delayed Mail, and Staffing Levels in Albuquerque, NM

Objective The OIG received two congressional requests. One request came from former U.S. House of Representative Michelle Lujan Grisham and another from Senator Tom Udall on September 5 and September 19, 2018, respectively. Their requests asked the OIG to assess allegations of unsafe facility conditions, delayed and unprocessed mail, and understaffing at post office (PO)…

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USPS OIG Report: High Throughput Package Sorter at the Queens P&DC

Objective Our objective was to evaluate the performance and functionality of the Postal Service’s High Throughput Package Sorter (HTPS) at the Queens, NY, Processing and Distribution Center (P&DC) and determine whether planned transportation savings were realized. In February 2017, the Postal Service approved about $32.5 million for the purchase of its second HTPS machine to…

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USPS OIG Report: Mail Processing Facilities Condition Reviews

Background In fiscal year (FY) 2018, the Postal Service had 286 mail processing facilities with over 70 million interior square feet. Between October 2010 and February 2018, mail processing facilities generated more than 46,000 maintenance requests and incurred over $876 million in maintenance costs. The Postal Service is obligated, by both internal policies and federal…

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USPS OIG: Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division

Objective The mission of the U.S. Postal Inspection Service is to support and protect the Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail system from illegal or dangerous use; and ensure public trust in the mail. In fiscal year 2018, the Postal Inspection Service had about 1,300…

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USPS OIG Report: Delivery Delays – Richmond District

Objective Our objective was to evaluate mail delivery delays in selected delivery units in the Richmond District. Strong consumer demand for goods purchased over the Internet has driven growth in the package industry despite otherwise declining mail volume. This growing package segment provides the Postal Service an opportunity to expand services and increase revenue. With…

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