USPS OIG Report: Postal Service Investment and Interest Rate Risk

Background The U.S. Postal Service holds its cash in the Postal Service Fund with the Federal Reserve Bank of New York and, traditionally, has invested its excess cash in highly liquid, overnight investments (Overnight Treasuries) issued by the U.S. Department of Treasury (Treasury), where interest rate changes are more pronounced than in longer-term investments. Postal…

 Continue reading

USPS OIG Report: Efficiency of Operations at the Philadelphia P&DC

Background This report presents the results of our audit of efficiency of operations at the Philadelphia Processing and Distribution Center (P&DC) in Philadelphia, PA. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We selected the Philadelphia P&DC based on a Congressional request from Senator…

 Continue reading

USPS OIG Report: Efficiency of Operations at the Delaware P&DC

Background This report presents the results of our self-initiated audit of the efficiency of operations at the Delaware Processing and Distribution Center (P&DC) in Wilmington, DE. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We selected the Delaware P&DC based on Congressional interest in…

 Continue reading

USPS OIG Report: Postal Service’s Response to Sexual Harassment Complaints

Background The mission of the U.S. Postal Service is to provide the American public with trusted, affordable, and universal mail service. The Postal Service employs 653,167 career and noncareer employees to carry out its mission. To ensure its employees are working in safe conditions and are compliant with applicable laws and regulations, the Postal Service…

 Continue reading

USPS OIG Report: Mail Delivery, Customer Service, and Property Conditions Review – Atlanta, GA

Background This report presents a summary of the results of our self-initiated audits assessing mail delivery, customer service, and property conditions at three select delivery units in the Atlanta, GA, region. The three delivery units we audited were the McDonough Main Post Office (MPO), Old National Station, and Stockbridge MPO. We judgmentally selected these delivery…

 Continue reading

USPS OIG Report: Delivery Operations – Undelivered and Partially Delivered Routes

Background The U.S. Postal Service delivered over 129 billion mailpieces on more than 233,171 routes in fiscal year (FY) 2021. The Postal Service’s goal is for carriers to deliver all mail along their assigned route on the scheduled delivery day. However, there are situations where mail may not be delivered on a route for a…

 Continue reading

U.S. Postal Inspection Service’s San Francisco Division

Background The U.S. Postal Inspection Service is responsible for ensuring the safety and security of postal employees, postal facilities, and the mail. Postal inspectors are federal law enforcement agents authorized to carry out this mission. They use various tools and resources to conduct their work. For example, postal inspectors are assigned accountable property, including vehicles,…

 Continue reading

USPS OIG Report: Vehicle Maintenance Facility Preparedness for Next Generation Delivery Vehicles

Background The U.S. Postal Service plans to replace and expand its current delivery fleet with a mix of internal combustion engine and battery electric powertrain, purpose-built Next Generation Delivery Vehicles (NGDV), and commercial off-the-shelf vehicles. As a result, the Postal Service has initiated several efforts to prepare its Vehicle Maintenance Facilities (VMF) — where the…

 Continue reading