USPS OIG: Review of Postal Inspection Service Criminal and Administrative Processes – Fort Worth Division

Objective The mission of the U.S. Postal Inspection Service is to support and protect the Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail system from illegal or dangerous use; and ensure public trust in the mail. In fiscal year 2018, the Postal Inspection Service had about 1,300…

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USPS OIG Report: Delivery Delays – Richmond District

Objective Our objective was to evaluate mail delivery delays in selected delivery units in the Richmond District. Strong consumer demand for goods purchased over the Internet has driven growth in the package industry despite otherwise declining mail volume. This growing package segment provides the Postal Service an opportunity to expand services and increase revenue. With…

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USPS OIG Report: MODS Errors and Adjustments

Objective The Management Operating Data System (MODS) is a web-enabled application that provides a systematic approach to gathering, storing, and reporting data on workload, workhours, and machine utilization by operation number and facility type. The Postal Service uses MODS data to plan workload, project workhours and mail volume, track mail processing activities, evaluate the efficiency…

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USPS OIG Report: Postal Vehicle Service Tire Usage and Failures

Objective Our objective was to assess the Postal Service’s Postal Vehicle Service (PVS) tire usage and failures for 7-to 11-ton PVS vehicles. The Postal Service maintains two tire contracts for all PVS fleet vehicles: the [redacted] contract to purchase new tires and the [redacted] Company contract to purchase retreaded tires. These contracts were valued at…

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USPS OIG Report: Highway Contract Route (HCR) Optimization Cost Savings

Objective Our objective was to evaluate the Postal Service’s Highway Contract Route (HCR) Optimization Cost Savings methodology and the accuracy of reported savings for fiscal year (FY) 2017. The Postal Service implemented the Zero Base HCR initiative in FY 2014 (renamed HCR Optimization in FY 2017) to reduce surface transportation costs by identifying, adjusting, and…

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USPS OIG Report: Mail Delivery Issues – Barrington Station, Los Angeles, CA

This report presents the results of our audit to assess mail delivery on selected routes at the Barrington Station, Los Angeles, CA. The Barrington Station is in Los Angeles, CA in the Los Angeles District of the Pacific Area. We conducted the audit to provide U.S. Postal Service management with timely information on potential operational…

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USPS OIG Report: Mail Delivery and Customer Service Issues – Brooklyn, NY

This report presents the results of our audit to assess mail delivery on selected routes and retail counter services at the Bushwick Station, Brooklyn, NY. The Bushwick Station is in the Triboro District of the Northeast Area. This audit was initiated at the request of Congresswoman Nydia M. Velazquez of the 7th District, NY, based…

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USPS OIG: Underground Storage Tanks

Objective Our objective was to assess the Postal Service’s effectiveness in managing its underground storage tank (UST) program. As of May 2018, the Postal Service had 145 active and 35 inactive tanks in the UST program. Active USTs contain fuel (gasoline and diesel) to power generators and its fleet of vehicles. USTs are designated as…

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