USPS OIG Report: Assessment of the USPS’s Service Performance and Costs

Objective Costs for the Postal Service to process, transport, and deliver mail are outpacing its revenue and it faces considerable pressure to reduce costs without harming service. We set out to determine how service performance has trended for all mail classes and compared that performance to cost trends over the last five years. We analyzed…

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USPS OIG Report: Postal Inspection Service New York Division

Objective Our objective was to determine whether the U.S. Postal Inspection Service, New York Division, implemented effective controls for accountable property, case management, and training. Based on risk analysis of closed case count and workhours, number of hotline referrals, and National Compliance Review occurrence, we selected the New York Division for our review. The mission…

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USPS OIG Report: Postal Vehicle Service Zero Base Reviews

Objective Our objective was to determine whether the U.S. Postal Service’s Postal Vehicle Service (PVS) Zero Base program was properly implemented and meeting goals. The Postal Service has a PVS fleet and drivers who are career Postal Service employees to move mail between processing facilities, inner-city delivery offices, and local businesses and mailers. PVS is…

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USPS OIG Report: Salary and Wage Rate Retention

Objective U.S. Postal Service pay administration policies establish conditions and procedures for setting the salaries of Postal Service employees. Salary and wage rate retention provisions exist for employees involuntarily assigned to lower pay grade positions due to management action. The three rate retention types are: Saved grade – an employee receives saved grade status when…

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USPS OIG Report: Processing Network Optimization

Objective Our objective was to evaluate trends and practices the U.S. Postal Service uses to optimize its processing network. The Postal Service’s processing network includes 285 facilities that processed 301 billion pieces of mail in fiscal year (FY) 2018, with an average staffing complement of 82,065. These facilities are responsible for processing mail for delivery…

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USPS OIG Management Alert – Charter Flights

This management alert presents issues identified during our ongoing audit of U.S. Postal Service Transportation Network Operations and Cost Optimization Practices. The objective of this management alert was to provide Postal Service officials immediate notification of the issues identified during our ongoing audit. The issue outlined in this report requires immediate attention and remediation. Read…

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USPS OIG Report: Physical and Environmental Controls Site Security Review

Objective Our objective was to identify and summarize the findings and recommendations in four issued area physical and environmental controls site security reports. The objective of those four audits was to determine whether the Postal Service established effective physical and environmental security controls at processing and distribution centers (P&DC). As part of this audit, we…

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USPS OIG Report: Postal Inspection Service Area Case Management

Objective Our objective was to assess whether the U.S. Postal Inspection Service has developed and implemented adequate controls to ensure proper oversight of area cases. The mission of the Postal Inspection Service is to support and protect the U.S. Postal Service and its employees, infrastructure, and customers; enforce the laws that defend the nation’s mail…

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