Introduction This management alert presents the issues the U.S. Postal Service Office of Inspector General (OIG) identified during the Effectiveness of Package Verification Solutions audit (Project Number 25-130). Our objective is to provide immediate notification of these issues. Background The Postal Service uses two key systems to scan packages and verify that shippers paid the … Read more
Introduction This management alert details issues the U.S. Postal Service Office of Inspector General (OIG) identified during the Management of the Enterprise Physical Access Control System (ePACS) audit (Project Number 26-023). Our objective is to provide immediate notification regarding insufficient access controls over an ePACS fileshare and system controllers. See Appendix A for additional information … Read more
Every USPS package label contains specific information that can be used for multiple reasons, to include detecting and intercepting potentially fraudulent package labels.
RTHs are intended to decrease the number of mail separations and fill containers quickly during processing to expedite getting mail onto trucks and out for delivery to customers.
April 5, 2021 While many of our audit reports are planned in advance, from time to time we respond to situations that require immediate response. Take, for example, the reports of mail delays and wait times up to 15 hours for truck drivers in Cleveland in December 2020. As discussed in our recently released Management … Read more
This management alert presents issues identified during our ongoing audit of U.S. Postal Service Transportation Network Operations and Cost Optimization Practices. The objective of this management alert was to provide Postal Service officials immediate notification of the issues identified during our ongoing audit. The issue outlined in this report requires immediate attention and remediation. Read … Read more
Summary The Brentwood and Merrifield post offices and the Curseen-Morris and Merrifield P&DCs left remittance mail unattended and did not supervise courier pick-ups, did not maintain courier logs, and had no caller service standard operating procedures (SOP) for local couriers. These conditions occurred because management did not implement sufficient controls to adequately safeguard and ensure … Read more
This management alert presents a safety concern of the methane detection system observed at the U.S. Postal Service Michigan Metroplex Processing and Distribution Center (Metroplex), located in Pontiac, MI (Project Number 16RG002HR001). This review was initiated based on safety concerns expressed to us in a complaint which identified five employee deaths during a 14 month … Read more