USPS OIG Report: Late and Extra Trips at the Richmond, VA, P&DC

Background We conducted this audit of late and extra trips at the Richmond Processing and Distribution Center (P&DC) in Sandston, VA, to provide Postal Service management with timely information on operational risks. On July 10, 2020, the postmaster general announced operational changes. Specifically, the Postal Service would eliminate unnecessary late and extra trips outside of…

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USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

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