NRLCA: September 2021 Mail Count cancelled

The deadline for the USPS to notify the NRLCA of their intention to exercise their right under Article 9.2.C.3.a to count all rural routes the last 12 working days in September has expired. The only routes that will be counted during this time period will be those that fall under the Special Count provisions in…

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USPS OIG Report: Contract Delivery Service Cost Attribution

Objective Contract Delivery Service (CDS) is a contractual agreement between the Postal Service and an individual or firm for the delivery and collection of mail to and from homes and businesses. The Postal Service considers CDS to be one of its three primary delivery types, in addition to city carriers and rural carriers. CDS suppliers…

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Postal Bulletin highlights Mailbox Improvement Week, May 16–22, 2021

Each year, the Postal Service™ designates the third full week of May as “Mailbox Improvement Week” to encourage customers on city motorized, rural, or contract delivery service routes (formerly highway contract box delivery routes) to examine and, where necessary, improve the appearance of their mailboxes. Neat, attractive mailboxes make a significant contribution to the appearance…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Raleigh, NC

Background The Avent Ferry Station is in the Greensboro District of the Southern Area. The delivery unit has 58 city routes and 17 rural routes delivered by 78 city carriers and 27 rural carriers. We chose the Avent Ferry Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Columbia, MO

Background The Columbia Main Post Office is located in the Gateway District of the Central Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Columbia Main Post Office. The delivery unit has 38 city routes which are delivered by 47 full-time…

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USPS OIG Report: Package Delivery in Rural and Dense Urban Areas

September 16, 2020 (RISC-WP-20-008) Package delivery in rural and urban environments comes with challenges not experienced in suburban environments, such as numerous apartment buildings in urban areas or long distances between delivery points in rural areas. The Postal Service could make package delivery more efficient by installing more parcel lockers, encouraging larger curbside mailboxes, and…

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USPS plans autonomous vehicle tests on rural routes

By Caryn Livingston – October 20, 2017 The U.S. Postal Service (USPS) is following in the steps – or in this case, the wheels – of integrators like UPS, FedEx and DHL by testing an autonomous delivery vehicle on rural routes, in partnership with the University of Michigan. If successful, USPS expects to deploy the…

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