USPS OIG Report: Mail Service During Early Stages of Pandemic

Objective Our objective was to evaluate mail service during the early stages of the novel coronavirus (COVID-19) disease pandemic. On March 13, 2020, the President of the United States issued a national emergency declaration concerning the COVID-19 pandemic. With many Americans following stay at home guidance during the pandemic, the Postal Service’s mission to provide…

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USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

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