USPS OIG: Does First-Class Mail Get First Class Service?

September 20, 2021 Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17 postal districts? We opened…

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USPS OIG: Independent Report to OPM on Employee Benefits, Withholdings, Contributions, and More

Objective We performed procedures agreed upon by the U.S. Office of Personnel Management’s (OPM) Office of the Chief Financial Officer. This attestation engagement is an annual requirement of the U.S. Office of Management and Budget. Our objective was to assist the OPM in assessing the reasonableness of Postal Service employee health benefits, life insurance, and…

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Senate Hearing: FY 2022 Budget Request for USPS OIG and USPS Service Issues

Statement of Tammy L. Whitcomb Inspector General, United States Postal Service July 13, 2021 Our Budget The $263 million included in the President’s budget is based on our FY 2022 budget submission last fall. This was before the Postal Service announced its plans to make significant changes, including the following. The Postal Service is dramatically…

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USPS OIG: Spring 2021 Semiannual Report to Congress

The Office of Inspector General is tasked with ensuring efficiency, accountability, and integrity in the U.S. Postal Service. We also have the distinct mission of helping to maintain confidence in the mail and postal system, as well as to improve the Postal Service’s bottom line. We use audits and investigations to help protect the integrity…

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USPS OIG: Former Post Office Supervisor Sentenced for Stealing Cash from Mail

April 27, 2021 Leonard C Boyle, Acting United States Attorney for the District of Connecticut, announced that Jessica Giles, 38, of West Haven, was sentenced today by U.S. District Judge Robert N. Chatigny to two years of probation, the first three months of which Giles must spend in home confinement, for stealing cash from the…

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USPS OIG: Management Alert – Issues Submitting and Processing COA Requests

Introduction During our Integrity of the U.S. Postal Service’s Social Media Presence audit, we found indications of availability issues associated with the National Change of Address (NCOA) database and its related applications. We identified several social media complaints and reports in national news concerning issues submitting and processing change of address requests. Although these issues…

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USPS OIG Report: Processing Readiness of Election and Political Mail in 2020 General Elections

Objective Our objective was to evaluate the Postal Service’s readiness for timely processing of Election and Political Mail for the 2020 general elections. Election Mail is any mailpiece that an authorized election official creates for voters participating in the election process and includes ballots and voter registration materials. Political Mail is any mailpiece created by…

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USPS OIG: Value to the Nation

Did you know that July 1 is National Postal Worker Day? In its honor, we’re going to run a blog series during the month of July that focuses on the value the Postal Service brings to the nation. We all know the Postal Service delivers mail to almost every address six days a week. And…

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