GAO: USPS Primer – Answers to Key Questions about Reform Issues

What the Primer Includes This primer explains how the U.S. Postal Service (USPS) works and why it needs reform, and discusses some options for addressing reform issues. GAO provides answers to questions about basic aspects of USPS and postal reform issues in a concise and easy-to-understand format. These answers are based largely on GAO’s prior…

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USPS OIG Report: FY 2020 Board of Governors’ Expenditures

Objective Our objective was to determine whether fiscal year (FY) 2020 expenditures of the Postal Service Board of Governors (Board) were properly supported, reasonable, and complied with Postal Service and Board policies and procedures. The Postal Reorganization Act of 1970, as amended, established the Board which is comprised of nine governors appointed by the president…

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PMG touts recent service improvements in video message

September 22, 2021 In his latest video message, Postmaster General Louis DeJoy thanks USPS employees for the organization’s recent service performance improvements. In August, the Postal Service delivered 94.1 percent of Marketing Mail on time when compared with the organization’s service standard — the highest level of service performance ever recorded for that mail category….

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USPS OIG: Does First-Class Mail Get First Class Service?

September 20, 2021 Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17 postal districts? We opened…

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USPS to implement new service standards Oct. 1

September 17, 2021 The Postal Service will implement new service standards for First-Class Mail and Periodicals on Oct. 1. The new standards will increase delivery reliability, consistency and efficiency for customers across the USPS network. Most First-Class Mail (61 percent) and Periodicals (93 percent) will be unaffected by the changes. Standards for single-piece First-Class Mail…

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Third annual Green Postal Day – Sept. 17, 2021

September 16, 2021 USPS and postal organizations around the world will mark the third annual Green Postal Day on Sept. 17. On Green Postal Day, organized by the International Post Corp. (IPC), 16 posts worldwide reiterate their commitment to contribute to a more sustainable economy and society. According to an IPC survey this year, consumers…

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USPS: New schedule for market-dominant price adjustments

September 15, 2021 To help customers better prepare for a new market-dominant price adjustment schedule, the Postal Service will not raise prices on market-dominant products, including Forever stamps, in January 2022. Instead, the next market-dominant price adjustment is scheduled to happen in July 2022. Beginning in January 2023, market-dominant price adjustments will occur twice a…

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PMG visits Dallas: DeJoy touts hiring efforts, strategic investments

September 8, 2021 Postmaster General Louis DeJoy met and heard from USPS employees and stakeholders in Dallas as he promoted hiring efforts and investments that are key to preparations for the 2021 holiday season, the organization’s busiest period for mail and package deliveries. DeJoy’s visit included an address to the National Association of Postal Supervisors…

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