USPS OIG: Does First-Class Mail Get First Class Service?

September 20, 2021 Sometimes our auditors look at specific incidents or facilities. Other times, especially when concerns are raised, we examine broader, more systemic issues. So, what did we do when more than 70 members of Congress asked us to look into the persistent declines in on-time mail delivery in 17 postal districts? We opened…

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USPS OIG: Fighting Opportunistic Crime

USPS OIG Blog – June 28, 2021 As the nation struggled with containing the fast-paced coronavirus outbreak, instances of pandemic-related mail theft and mail fraud were also spreading. Indeed, over the course of a year, the U.S. Postal Inspection Service (USPIS) received 339,747 complaints of mail fraud and mail theft, leading the agency to open…

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USPS OIG: Exit Strategies

April 26, 2021 Leaving a job involves a number of steps: returning computers, turning in IDs, revoking access, and a host of other administrative tasks. Every step needs to take place in a timely manner to maintain physical and digital security for an organization. Does the Postal Service do a good job of revoking physical…

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USPS OIG: A Traffic Jam of Mail

April 5, 2021 While many of our audit reports are planned in advance, from time to time we respond to situations that require immediate response. Take, for example, the reports of mail delays and wait times up to 15 hours for truck drivers in Cleveland in December 2020. As discussed in our recently released Management…

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USPS OIG: How does your job keep track of your time?

We all know that some days time goes fast, and other days, it’s slow. But when you work in a postal facility, the relative nature of time isn’t important; it’s the time you actually worked. How does the Postal Service keep track of its workers’ time on the job? Postal employees swipe their identification cards…

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USPS OIG: Top 10 Postal Stories of 2020

It’s that time again for our top ten postal stories of the year! While we do this every year, 2020 saw more than its fair share of important news stories about the Postal Service. Well let’s face it, it saw more than its fair share of front page news stories in general. Here’s our countdown,…

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USPS OIG: What other ways could USPS use GPS?

Many of you likely use Global Position System (GPS) on a regular basis, driving to someplace new or maybe using a GPS-driven app to avoid traffic. But did you know the Postal Service uses GPS to manage its highway transportation contracts? In 2016, the Postal Service implemented a new program, the Enterprise Transportation Analytics (ETA)…

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USPS OIG: Thinking Inside and Outside the Box

While many of you may have experienced going to your local post office and picking up some free packaging — a box, envelope, or tube, maybe — you may not know that you can order the same supplies and have them delivered to your front door. Through its Expedited Packaging Supplies (EPS) Program, the U.S….

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