USPS Sees Across-the-Board Delivery Improvements as Recovery from Pandemic Continues

Delivery of First-Class Mail, Marketing Mail and Periodicals showed improvement in May as Postal Service operations continue to recover from challenges brought on by the coronavirus pandemic. Compared with fiscal year 2021’s second quarter (Jan. 1-March 31), May’s numbers showed: • A 9.5 percentage point improvement in First-Class Mail deliveries, with 87.6 percent being delivered…

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USPS OIG Report: Deployment of Operational Changes

Objective On October 19, 2020, we issued a report to the U.S. Postal Service Board of Governors that addressed specific questions asked by Members of Congress regarding modifications to Postal Service staffing and policies, mail service impacts, compliance with applicable laws and regulations, communication with Congress and customers, and the Postmaster General’s compliance with financial…

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USPS OIG Report: Operational Changes to Mail Delivery

Objective This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also responds to a number of recent similar congressional requests. We…

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PMG DeJoy Testifies before Senate on U.S. Postal Service Changes (video and PDF of oral statement)

August 21, 2020 Postmaster General DeJoy testifies before the Senate Homeland Security & Governmental Affairs Committee on the U.S. Postal Service operations during COVID-19 pandemic and the 2020 election. Oral Statement of Postmaster General Louis DeJoy

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USPS responds to Senator Manchin regarding Postal Service operations

Via APWU Member Frank Bollinger: The USPS sent out a letter response to Senator Manchin blaming the Appalachian District for jumping the gun on the hours changes. Well that would mean that South Jersey District and a few other “jumped the gun” too in contrast to HQ’s orders. We all know Districts don’t have the…

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USPS OIG Report: First-Line Supervisors in the Postal Service

Executive Summary Due to the impact of first‑line supervisors on Postal Service operations, the OIG sought to gain an understanding of the structure, footprint within the organization, and investments made in first‑line supervisors. As such, key human capital and performance data related to first‑line supervisors was examined to assess patterns of historical performance, evaluate comparability…

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