USPS OIG Report: Network Changes – Local Transportation Optimization

Our objective was to determine the impacts to service performance, customer service, mail security, and expected cost savings from implementation of the LTO initiative.

 Continue reading

USPS OIG Report: Service Performance of New S&DC in Binghamton, NY

Our objective was to evaluate service performance before and after implementation of the Binghamton, NY, S&DC.

 Continue reading

USPS OIG Report: Mail Conditions at South Houston Local Processing Center

Background Our objective for this alert was to determine facility opening procedures and mail conditions at the South Houston Local Processing Center. Each year, increased mail volume during the Postal Service’s peak mailing season — Thanksgiving through New Year’s Eve1 — significantly strains the Postal Service’s processing and distribution network. The Postal Service opens peak…

 Continue reading

USPS Begins FY First Quarter with Improved First-Class Mail Service Under New Service Standards

New service standards for First-Class Mail and Periodicals went into effect October 1 to improve service reliability as part of the agency’s 10-year Delivering for America plan Holiday peak season preparations continue across the USPS network with the installation of high-speed package processing equipment; 80 of 112 planned machines installed to date WASHINGTON, DC —…

 Continue reading

Oversight Subcommittee to Hold Hearing on Declining Delivery Standards at USPS

Washington D.C. (October 12, 2021)—On Friday, October 15, 2021 at 11 a.m. CT / 12 p.m. ET, Rep. Gerald E. Connolly, Chairman of the Subcommittee on Government Operations, will hold a field hearing in Chicago, Illinois to examine dramatic reductions in the U.S. Postal Service’s delivery performance in the city and nationally. Since Postmaster General…

 Continue reading

USPS Finishes Third Quarter with Strongest Service Performance in a Year

July 8, 2021 WASHINGTON, DC — The U.S. Postal Service reported third quarter FY 2021 service performance improvements over the second quarter across First-Class Mail, Marketing Mail and Periodicals. The quarter was USPS’s strongest quarterly service performance for all mail categories since the third quarter of FY2020. Third quarter FY2021 (covering the weeks of April…

 Continue reading