USPS OIG Report: Mail Delivery and Customer Service Operations – Castle Rock, CO

Background The Castle Rock Main Post Office (MPO) is in the Colorado/Wyoming District of the WestPac Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning, mail delivery, and customer service operations risks at the Castle Rock MPO. The unit has 33 city routes which are delivered by…

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PMG DeJoy criticizes mailing industry, USPS in scathing letter

By Bill McAllister – April 28, 2021 In a sharply critical critique of the mailing industry, Postmaster General Louis DeJoy has said the United States Postal Service is “incapable of providing the American people with consistent, predictable service.” That statement came from the embattled postal chief as he sought to rebut arguments from commercial mailers…

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