USPS OIG: A Traffic Jam of Mail

April 5, 2021 While many of our audit reports are planned in advance, from time to time we respond to situations that require immediate response. Take, for example, the reports of mail delays and wait times up to 15 hours for truck drivers in Cleveland in December 2020. As discussed in our recently released Management…

 Continue reading

USPS: Postcard to employees promotes 10-year plan

The Postal Service is mailing employees a postcard with information to help them learn more about the organization’s new 10-year plan. The plan, called Delivering for America, aims to modernize the organization while increasing its role and relevance. Postmaster General Louis DeJoy announced the key components March 23. The postcard has a QR code that…

 Continue reading