USPS OIG Report: Highway Contract Route (HCR) Optimization Cost Savings

Objective Our objective was to evaluate the Postal Service’s Highway Contract Route (HCR) Optimization Cost Savings methodology and the accuracy of reported savings for fiscal year (FY) 2017. The Postal Service implemented the Zero Base HCR initiative in FY 2014 (renamed HCR Optimization in FY 2017) to reduce surface transportation costs by identifying, adjusting, and…

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USPS OIG Report: Mail Delivery Issues – Barrington Station, Los Angeles, CA

This report presents the results of our audit to assess mail delivery on selected routes at the Barrington Station, Los Angeles, CA. The Barrington Station is in Los Angeles, CA in the Los Angeles District of the Pacific Area. We conducted the audit to provide U.S. Postal Service management with timely information on potential operational…

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USPS OIG Report: No Sale Transactions – LAX – Village Station

This report presents the results of our self-initiated audit of No Sale Transactions – Los Angeles, CA, LAX – Village Station. The LAX – Village Station is in the Los Angeles District of the Pacific Area. This audit was designed to provide Postal Service management with timely information on potential financial control risks at Postal…

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USPS OIG Report: Employee Background Screening in the Pacific Area

Objective Our objective was to assess the U.S. Postal Service’s employee background screening process in the San Francisco, Bay-Valley, and Sierra Coastal districts to determine whether they ensured individuals selected for employment were suitable to maintain the safety and security of the mail and uphold public trust in the Postal Service. We selected the San…

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OIG: Postal Service’s Limited Duty and Rehabilitation Programs Return to Work Processes in the Southern and Pacific Areas

Objective Our objective was to assess whether the U.S. Postal Service effectively managed its Limited Duty and Rehabilitation programs to ensure that injured employees in the Southern and Pacific areas who were deemed fit returned to work timely. The Postal Service’s Limited Duty and Rehabilitation programs help the agency meet its legal obligation to injured-on-duty…

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USPS OIG Report: Facility Condition Reviews ― Pacific Area

Background The U.S. Postal Service (USPS) has more than 30,000 leased and owned retail facilities nationwide. Over 1,600 of these facilities are in the Pacific Area. The post office lobby is the principal business office of the USPS. The lobby’s appearance directly affects the USPS’ image because it is the only close-up view of postal…

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USPS OIG Report: Unscheduled Leave in the Los Angeles District

Background The U.S. Postal Service categorizes unscheduled leave as any absence from work that is not requested or approved in advance. Unscheduled leave could contribute to increased compensation expenses by requiring management to increase workhours and overtime hours. The OIG developed a Human Resource Risk Model (risk model) to monitor key Postal Service metrics, including…

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OIG Report: Pacific Area P&DC Physical and Environmental Security Controls

Background The U.S. Postal Service has the mail processing resources, information technology (IT) network, and transportation infrastructure to deliver mail to every residential and business address in the country. These resources include facilities, equipment, and systems used to process, transfer, and store data, which are vital for business operations. The Postal Service implements physical and…

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