USPS OIG Report: Assessment of Postal Service Trailer Utilization

Background The U.S Postal Service contracts with suppliers that operate highway contract routes (HCR) to transport mail and equipment between plants, post offices, or other designated points that receive or dispatch mail. HCRs made up the largest single group of transportation services used by the Postal Service in fiscal year (FY) 2022. The Postal Service…

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USPS OIG Report: Highway Contract Route Trips Not Performed

Background The U.S. Postal Service’s surface network uses highway contract routes, which are routes of travel served by contracted suppliers to transport mail between plants and other designated stops. The suppliers are expected to operate according to scheduled arrival and departure times defined in the contract. From fiscal years (FY) 2020 to 2022, the Postal…

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USPS OIG Report: Trips Operating More Than Four Hours Late

Objective Our objective was to assess the effectiveness of the U.S. Postal Service’s management of Highway Contract Routes (HCR) and Postal Vehicle Service (PVS) trips operating more than four hours late. The 2020 Annual Compliance Determination Report defines Postal Service trips that arrive more than four hours late as critically late trips (CLT). The Postal…

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USPS OIG Report: Scheduled Hours and Payments for Highway Contract Routes

Objective Our objective was to determine the accuracy of Postal Service Highway Contract Route (HCR) scheduled hours and payments from fiscal years (FYs) 2016 through 2020. HCRs are routes serviced by suppliers carrying mail over highways between designated points. These suppliers provide contracted transportation services under specified schedules outlined in the contract terms and conditions….

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USPS OIG Report: Management of HCR Contractor Failures at the NJ International NDC

Background This report presents the results of our self-initiated audit to assess the management of Highway Contract Route (HCR) irregularities due to contractor failure at the New Jersey International (NJI) Network Distribution Center (NDC). Late trips occur when various conditions cause a delay in the arrival or departure of transportation beyond the scheduled times. When…

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USPS OIG: Are Scheduled Times and Hours for HCR Trips Accurate?

Project Title: Scheduled Hours and Payments for Highway Contract Routes Start Date: Monday, October 19, 2020 Estimated Report Release Date: April 2021 Highway Contract Route (HCR) suppliers provide contracted transportation service based on established scheduled hours for the drivers to complete the trip. The times for the trip are manually entered in the system. Incorrect…

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USPS OIG Report: Transportation Network Optimization and Service Performance

Objective Our objective was to assess opportunities to optimize the Postal Service’s transportation network and meet service performance goals. Transportation is a core part of Postal Service operations, combining Postal Service-owned and operated assets with contractor operations. Every day a team of transportation and logistics professionals manage an average flow of over 390 million mailpieces…

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USPS OIG Report: Accuracy of Surface Visibility Scans and Reporting

Objective The objective of our audit was to evaluate the accuracy of Surface Visibility scans and reporting for Highway Contract Route (HCR) and Postal Vehicle Service (PVS) trips. This audit was requested by the Postal Service’s Surface Logistics group. The U.S. Postal Service’s surface transportation network is managed locally and transports mail and equipment to…

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