USPS OIG Report: Customer Service, City Delivery and Vehicle Operations – Performance Indicators

Objective Our objective was to assess the Postal Service Workload and Workforce Performance Indicators for Customer Service, City Delivery, and Vehicle Operations for fiscal years (FY) 2014 to 2018. In FY 2018, the Postal Service delivered more than 140 billion letters and flats and 6 billion packages to more than 158 million delivery points. It…

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USPS OIG: Overtime Overload

This sounds like a math problem on a standardized test: If the amount of mail processed in fiscal year (FY) 2018 declined by 5 billion pieces and total number of workers used to process mail declined by 5,000 career employees (with workhours also dropping by 4.3 million), how much did overtime costs decrease? Answer: They…

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USPS OIG Report: Mail Delivery Issues – Barrington Station, Los Angeles, CA

This report presents the results of our audit to assess mail delivery on selected routes at the Barrington Station, Los Angeles, CA. The Barrington Station is in Los Angeles, CA in the Los Angeles District of the Pacific Area. We conducted the audit to provide U.S. Postal Service management with timely information on potential operational…

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OIG Report: City Carriers Returning After 6 P.M. ― Bay Valley District

Background Strong consumer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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NALC: Agreement reached on implementing new Article 8 provisions

August 29, 2017 In the memorandum of understanding (MOU) Re: Article 8.5.C.2 Overtime Assignments (Revised Language) (M-01886), NALC and the U.S. Postal Service agree that absent local agreement to apply the new provisions of Article 8.5.C.2.e and 8.5.C.2.f of the 2016-2019 National Agreement earlier than Oct. 1, 2017, these provisions will be effective Oct. 1,…

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Nearly 300 in Richmond join lawsuit against USPS over time card manipulation

By Eric Philips – February 15, 2017 RICHMOND, VA (WWBT) – Lawyers filed a collective action complaint with about 40 plaintiffs in federal court on Monday. It claims Post Office management “required…mail carriers to work ‘off the clock’ without compensation in violation of the Fair Labor Standards Act.” It further claims that employee time cards…

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