NALC Guide to Identifying Intentional False Editing of Clock Rings

The NALC Guide to Identifying Intentional False Editing of Clock Rings was created to assist union representatives when investigating grievances concerning clock ring edits that impact letter carriers’ pay. The guide provides instruction on reading the TACS Employee Everything Report, examples of improperly edited clock rings, and includes a grievance starter to help build successful…

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USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

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USPS OIG Report: Timecard Adjustments in the Greater Boston District

Objective This report responds to a request from U.S. Congressmen Michael Capuano and Stephen Lynch regarding unauthorized timecard manipulations that impacted employee workhours at selected U.S. Postal Service facilities in the Greater Boston District. Our objective was to assess whether timecard adjustments were conducted in accordance with Postal Service policy. The Postal Service uses the…

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USPS OIG Report: Mail Processing Facilities Staffing

Objective Our objective was to determine if U.S. Postal Service mail processing facilities are optimally staffed based on its use of the Function 1 (F1) Scheduler. The F1 Scheduler is a modeling tool the Postal Service uses at 265 mail processing facilities nationwide to create job assignments for mail processing operations by employee labor code….

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USPS OIG Report: Maintenance Optimization – Northeast Area

Objective The objective of our audit was to evaluate the effectiveness of the U.S. Postal Service’s maintenance optimization initiative in the Northeast Area. The Postal Service’s Five-Year Strategic Plan – Fiscal Year (FY) 2017 to 2021 outlines its maintenance optimization initiative to standardize, upgrade, and realign maintenance operations across field offices efficiently and effectively in…

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OIG: How Effective is the Flats Sequencing System in the Capital Metro Area?

Project Title: Flats Sequencing System Performance in the Capital Metro Area Start Date: Thursday, January 4, 2018 Estimated Report Release Date: July 2018 The U.S. Postal Service has 100 Flats Sequencing System (FSS) machines nationwide, with 18 in the Capital Metro Area. FSS machines were designed to sort flat-sized mail, which includes large envelopes, newspapers,…

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Working conditions at post office in Richmond being addressed

By Vernon Freeman Jr. – July 25, 2017 RICHMOND, Va. – The Occupational Safety and Health Administration (OSHA) has launched an investigation into the working conditions at the Westhampton Station Post Office in Richmond after a CBS 6 investigation. During that Problem Solvers investigation, CBS 6 reported that several mail carriers walked off the job…

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OIG Report: Mail Processing Variance Model

Background The U.S. Postal Service established its Mail Processing Variance (MPV) model in fiscal year (FY) 2011 to measure annual mail processing operational performance and efficiency. The MPV model is a management tool that calculates mail processing productivity by dividing total mailpieces handled by workhours. The MPV model calculates national annual targets by excluding the…

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