USPS OIG Report: Postal Inspection Service New York Division

Objective Our objective was to determine whether the U.S. Postal Inspection Service, New York Division, implemented effective controls for accountable property, case management, and training. Based on risk analysis of closed case count and workhours, number of hotline referrals, and National Compliance Review occurrence, we selected the New York Division for our review. The mission…

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USPS OIG Report: Military and Diplomatic Mail Service

Objective The Postal Service partners with the U.S. Department of Defense (DoD) and the U.S. Department of State (DoS) to deliver mail to military facilities in the continental U.S. as well as military and DoS diplomatic personnel and their families outside the continental U.S. Our objective was to assess the Postal Service’s military and diplomatic…

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USPS OIG Report: Mail Processing Overtime

Objective The objective of our audit was to assess the Postal Service’s management of mail processing overtime during fiscal year (FY) 2018. The Postal Service had a goal to reduce mail processing staffing costs by about $130.5 million in FY 2018. While the Postal Service uses overtime to provide flexibility and meet its operational requirements,…

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USPS OIG Report: Highway Contract Route (HCR) Optimization Cost Savings

Objective Our objective was to evaluate the Postal Service’s Highway Contract Route (HCR) Optimization Cost Savings methodology and the accuracy of reported savings for fiscal year (FY) 2017. The Postal Service implemented the Zero Base HCR initiative in FY 2014 (renamed HCR Optimization in FY 2017) to reduce surface transportation costs by identifying, adjusting, and…

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NLRB Decision – Nasty Postmaster Fired a CCA for Filing Grievances

A nasty postmaster in Katy, Texas fired a CCA for filing grievances. This type of boss exists in too many post offices! This story had a happy ending. The NLRB went to bat for her. REMEDY Having found that the U.S.P.S. committed unfair labor practices, it is ordered to cease and desist and to take…

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USPS OIG: Northeast Area Site Security Review

Objective Our objective was to determine whether the U.S. Postal Service established and implemented effective environmental and physical security controls according to Postal Service policy at the [redacted] Processing and Distribution Center (P&DC). The Postal Service has the mail processing resources, information technology (IT) network, and transportation infrastructure to deliver mail to every residential and…

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NALC Guide to Identifying Intentional False Editing of Clock Rings

The NALC Guide to Identifying Intentional False Editing of Clock Rings was created to assist union representatives when investigating grievances concerning clock ring edits that impact letter carriers’ pay. The guide provides instruction on reading the TACS Employee Everything Report, examples of improperly edited clock rings, and includes a grievance starter to help build successful…

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USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

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