USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

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USPS OIG Report: Disability Retirement Application Process

Objective Disability retirement is an employee benefit intended for employees who are unable to complete a normal career due to disease or injury. To be eligible for retirement disability, employees must meet prescribed statutory, regulatory, and administrative criteria. The objective of our audit was to assess the Postal Service’s effectiveness in processing disability retirement applications….

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USPS OIG Report: Employee Background Screening in the Pacific Area

Objective Our objective was to assess the U.S. Postal Service’s employee background screening process in the San Francisco, Bay-Valley, and Sierra Coastal districts to determine whether they ensured individuals selected for employment were suitable to maintain the safety and security of the mail and uphold public trust in the Postal Service. We selected the San…

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USPS Non-Career Employee Background Screening in the LA District

Background The U.S. Postal Service’s national screening process for external hiring of non-career employees involves four key groups: the Human Resources Shared Services Center (HRSSC), a Postal Service contractor, district Human Resources (HR) officials, and the Office of Personnel Management (OPM). The process is initiated when the HRSSC receives an employment application. The HRSSC then…

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