Background This report presents the results of our self-initiated audit of mail delivery and customer service operations at the New Orleans Central Carrier Station in New Orleans, LA. The New Orleans Central Carrier Station is in the Louisiana District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely…
Background The Foothill Station is in the Bay Valley District of the Pacific Area. The unit has 50 city routes delivered by 55 full-time city carriers and four part-time flexible (PTF) city carriers. We chose the Foothill Station based on our analysis of city carriers returning after 6:00 p.m. using data from the Enterprise Data…
Background The Vista Station is in the Nevada-Sierra District of the Western Area. The delivery unit has a total of 52 routes (42 city and 10 rural). The 42 city routes are delivered by 54 carriers (44 full-time and 10 city carrier assistants [CCA]). The 10 rural routes are delivered by 17 carriers (nine full-time…
Objective The U.S. Postal Service reported receipt of about 498 million international parcels for calendar year 2017. (For purposes of this report, parcels refer to ePackets, Letter Class Untracked Packets, Express Mail Service and Parcels.) Data on these inbound parcels is received and processed through the Postal Service’s Global Business System (GBS) and its components….
Background This management advisory presents the results of our review of delayed mail data in the Enterprise Data Warehouse (EDW), which is a repository for U.S. Postal Service data. The Postal Service’s Web Mail Condition Reporting System provides and transfers delayed mail data to the EDW Network Operations Data Mart (EDW-NODM). The EDW-NODM is one…
