Background Our objective for this alert was to determine facility opening procedures and mail conditions at the South Houston Local Processing Center. Each year, increased mail volume during the Postal Service’s peak mailing season — Thanksgiving through New Year’s Eve1 — significantly strains the Postal Service’s processing and distribution network. The Postal Service opens peak…
Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…
Attached are two pages buried in the USPS OIG Spring 2023 Semiannual Report to Congress that may be of interest to some. Whistleblower Reprisal Investigations – 87 allegations received: During this reporting period, there were no substantiated allegations of whistleblower retaliation. Wow. In fact, only four OIG investigations were even initiated. The whistleblower protection promised…
Background The Plant Verified Drop Shipment (PVDS) process enables payment and mail verification at an originating U.S. Postal Service facility for mail that a customer transports to a destination Postal Service facility. Mailings can be paid and verified using manual processes and forms rather than electronic methods. Such manual processes require Postal Service employees at…
Background The U.S. Postal Inspection Service is responsible for ensuring the safety and security of postal employees, postal facilities, and the mail. The Postal Inspection Service has contracted with Prosegur Services Group Inc. to provide personnel, such as dispatchers, at the National Law Enforcement Communication Centers (NLECC) and security guards at postal facilities in approximately…
Background The U.S. Postal Service’s International Service Center in San Francisco, CA (SFO ISC) houses select international and military mail processing functions and a retail unit. In April 2020, the lessor notified the Postal Service that they were discontinuing the facility lease and subsequent discussions about potential on-airport facility alternatives proved unsuccessful. As a result,…
February 8, 2022 The Postal Service is committed to cultivating a positive and safe work environment that’s free of threats, intimidation, bullying and violence for all employees. To help fulfill this commitment, a threat assessment team is available to respond to threats, assaults and potential violence at all USPS locations. These teams are located at…
This evening an Electronic Technician at North Metro in Georgia died of COVID-19. This should weigh heavily on USPS’s shoulders and especially those who were directly involved and aware at Metro Georgia. An E.T. lost his life to COVID-19 that he contracted while performing his bid job duties at this plant. OSHA has fined this…
