Background This report presents the results of our self-initiated audit of mail delivery and customer service operations at the New Orleans Central Carrier Station in New Orleans, LA. The New Orleans Central Carrier Station is in the Louisiana District of the Southern Area. This audit was designed to provide U.S. Postal Service management with timely…
Background The Foothill Station is in the Bay Valley District of the Pacific Area. The unit has 50 city routes delivered by 55 full-time city carriers and four part-time flexible (PTF) city carriers. We chose the Foothill Station based on our analysis of city carriers returning after 6:00 p.m. using data from the Enterprise Data…
More packages and fewer letters to more addresses each year. That’s the daily drill for U.S. Postal Service city carriers and city carrier assistants (CCA), the non-career carriers who make up a growing segment of the workforce. As we’ve noted in past blogs, customers are feeling negative effects of this changing mail mix. Complaints of…
April 28, 2016 CAPE CORAL, Fla. – Business owners are complaining about the late delivery of mail and are demanding the local post offices fix what they see as a preventable postal problem. Nearly 200 businesses in the North Cape Coral Industrial Park have rallied against the post office for dropping of packages after business…
The family of a mailman slain while on his route in Landover, Md., last year is expected to join postal carriers for a candlelight vigil in his memory this weekend. They’re planning to gather Sunday at Reed Street and Jutewood Avenue in Landover, where 26-year-old Tyson Jerome Barnette was fatally shot while delivering mail at…
