USPS OIG Report: Facility Condition Reviews – South Florida District

Background The Postal Service is required to maintain a safe and healthy environment for both employees and customers in accordance with its internal policies and procedures and Occupational Safety and Health Administration (OSHA) safety laws. Our fieldwork was completed before the President of the U.S. issued the national emergency declaration concerning the novel coronavirus disease…

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USPS OIG Report: Mail Delivery & Customer Service Operations

Milam Dairy Annex, Miami, FL Background The Milam Dairy Annex is in the South Florida District of the Southern Area. The delivery unit has 38 city routes delivered by 45 full-time city carriers and 34 city carrier assistants. The unit also has 18 clerks. Forty-two percent of the unit’s delivery points are businesses. We chose…

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USPS OIG Report: City Carriers Returning After 6 P.M. – South Florida District

Objective Strong consumer demand for goods purchased over the internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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USPS OIG: Grievance Payout Costs in the South Florida District

Audit Report – SM-AR-14-006 – 06/11/2014 BACKGROUND: The U.S. Postal Service has about 490,000 career employees, most of whom are covered by collective bargaining agreements with the four major postal unions. The National Labor Relations Act gives employees and unions the right to file grievances, which are disputes between an employer and employee or unions…

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