USPS OIG Report: Mail Delivery and Customer Service Issues – Olathe, KS, East Branch

Background The Olathe, KS, East Branch is in the Mid-America District of the Central Area. The delivery unit has 12 city routes, which are delivered by 13 full-time carriers and one city carrier assistant. The delivery unit also has 26 rural routes, which are delivered by 22 rural carriers and 17 rural carrier assistants (RCA)….

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USPS OIG Report: Meter Revenue Refunds – Tipton Post Office

Background The Tipton, IA, Post Office is located in the Iowa, Nebraska, South Dakota District of the Central Area. Metered mail is any mail class or product with postage printed with a Postal Service approved postage meter or PC Postage product/system. Unused metered indicia are postage amounts (which may include fees) already imprinted onto any…

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Learn about USPS areas, regions

How much do you know about the Postal Service’s areas and regions? To operate more efficiently and better serve customers, the organization recently consolidated its seven delivery and retail operations areas to four: Atlantic, Central, Southern and Western-Pacific. Chief Retail and Delivery Officer Kristin Seaver oversees the areas, which focus on the acceptance and delivery…

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USPS OIG Report: Stamps, Money Orders, and Cash – Minneapolis

Background The Minneapolis Main Post Office is located in the Northland District of the Central Area. OIG data analytics identified Minneapolis Main Post Office as having a large stamp inventory of approximately $3 million. Our objective was to determine whether the Minneapolis Main Office properly accounted for stamps, money orders, and cash. Findings We determined…

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