USPS: New “Robust Bulk Universal Sorter” speeds package processing

USPS has added a new machine at several mail processing facilities to help move packages faster. The Robust Bulk Universal Sorter is capable of processing Priority Mail packages and oversized First-Class Mail packages that other machines can’t handle. Fitted with two dumpers, the sorters feature a middle point where an employee uses an overhead scanner…

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USPS: Package security enhancements begin this month

The Postal Service is increasing the safety and security of its collection box procedures. The organization is modifying the long-standing Aviation Mail Security Rule, which was established in 1996 and called for packages weighing 16 ounces or more to be presented in person to a retail associate or letter carrier. The rule was introduced to…

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USPS improves Cremated Remains shipping process

The Postal Service is improving the process for customers who ship cremated remains through the mail. The changes aim to make it easier for employees and customers alike to track cremated remains as they move through the USPS network. The changes also will ensure the process remains safe and deliveries are timely. Under the improved…

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USPS: Package Less Returns option being tested

USPS will test a service that allows customers to ship returns to merchants when they no longer have the original packaging for the item. The Package Less Returns service will be tested at 53 sites in Southern Area’s Dallas District that are equipped with Retail Systems Software (RSS) workstations. The returned merchandise will be shipped…

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Addressing the Diverse Needs and Wants of Rural America: Opportunities for USPS

September 16, 2019 (RISC-WP-19-009) Rural customers value the social aspects of the Postal Service in their communities — more than half of rural customers know either their postmaster, clerk, or carrier by name. The majority of rural and non-rural customers want weeknight post office retail window hours, but rural post offices offer a disproportionately small…

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USPS, Canada Post change announced 

The Postal Service no longer sells international postal money orders destined for Canada, and USPS no longer cashes international postal money orders issued by Canada Post. Additionally, Canada Post no longer sells international postal money orders destined for the United States, and the organization no longer cashes international postal money orders issued by the Postal…

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USPS is installing faster package sorters

The Postal Service is installing new package sorting equipment at 30 facilities across the nation. The automated delivery unit sorters join 22 others that were installed in delivery units earlier this year during the initial phase of the rollout. “By automating package sorting in delivery units, [these] machines will significantly reduce operational costs and improve…

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USPS OIG Report: Stamp Stock Accountability

Objective Our objective was to determine whether controls over unit reserve stamp stock accountability were adequately designed and operating effectively. We received a hotline allegation regarding suspicious fraudulent transactions involving stolen stamps from the North Kenner, LA, Station. An initial investigation confirmed that a Postal Service unit manager had access to large quantities of postage…

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