Postal Bulletin highlights 2020 Mailing Promotions

2020 Mailing Promotions: Engage All Five Senses Building on the success of past promotions, the United States Postal Service® has developed the 2020 Mailing Promotions calendar for marketers, printers, and mailers. View the 2020 Mailing Promotions calendar at postalpro.usps.com/promotions/2020promotions/2020Calendar. Mailing promotions play a powerful role in an integrated marketing campaign, which helps to drive sales…

 Continue reading

USPS OIG Report: Manual Parcel Processing Operations at Brooklyn P&DC

Background This report presents the results of our self-initiated audit of manual parcel processing operations at the Brooklyn Processing and Distribution Center (P&DC) in Brooklyn, NY. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at the Brooklyn P&DC. The Brooklyn P&DC is in the Triboro District of…

 Continue reading

USPS OIG Report: Manual Letter Processing Operations at Industry P&DC

Background This report presents the results of our self-initiated audit of manual letter processing operations at the Industry Processing and Distribution Center (P&DC) in the City of Industry, CA. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at the Industry P&DC. The Industry P&DC is in the…

 Continue reading

USPS: Watch out for payment device tampering

The Postal Service wants employees to keep an eye out for skimmers — small, hard-to-detect devices that fraudsters place over credit card readers to steal information. USPS recently discovered a skimmer attached to a payment device at a retail site in Great Lakes Area’s Gateway District. The skimmer was placed on top of the PIN…

 Continue reading

USPS teams with Google Cloud for call center relief

By Dave Nyczepir – December 12, 2019 The U.S. Postal Service plans to reduce wait times on about 80 million customer calls fielded annually through a partnership with Google Cloud announced Thursday. USPS awarded Carahsoft — Google Cloud’s authorized distributor for public sector clients — a cloud contract with a $50 million ceiling covering customer…

 Continue reading

USPS: Sites add scanning capabilities for cards

USPS recently added technology at retail locations that provides employees with the capability to scan government identification cards with two-dimensional barcodes. Postal Service locations with Retail Systems Software (RSS) and mobile Point of Sale (mPOS) equipment can now scan these cards. The scans are required for Hold Mail and change of address requests. Scanning the…

 Continue reading

USPS OIG Report: Manual Parcel Processing Operations at the Harrisburg P&DC

Background The Harrisburg Processing & Distribution Center is in the Central PA District of the Eastern Area. During fiscal year (FY) 2019, it manually processed 86.9 million letters, 11.4 million flats, and 1.6 million parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It…

 Continue reading

Update on NALC Contract Negotiations: Parties Remain at Impasse 

November 22, 2019 NALC and management negotiators have reached the end of the 60-day mediation period following the Sept. 20 expiration of our National Agreement with USPS. The parties remain at impasse and are discussing the selection of a neutral arbitrator. Although NALC will continue to bargain in good faith, we will not delay the…

 Continue reading