USPS OIG Report: Impact of Management Operating Data System on USPS Costing

Background The Management Operating Data System (MODS) uses a systematic approach to gather, store, and report data on workload, workhours, and machine utilization. MODS data is compiled in the web-based application, Web Management Operating Data System (WebMODS). In addition to its operational uses, MODS workhours and volume data are used in Postal Service pricing and…

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For 30 years, USPS employees at the Remote Encoding Center have deciphered illegible addresses

April 23, 2024 The USPS Remote Encoding Center in Salt Lake City β€” the first such center in use and the last one still standing β€” celebrated 30 years of service last week. The center receives digital images of letters and packages with illegible addresses from other postal facilities around the country. More than 730…

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USPS OIG Report: Oversight of the Retail Lobby Customer Experience in New York 1 District

Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…

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APWU: Clerk Division Memorandums of Understanding Extended for MRCs, BMTs, and EAS

January 18, 2024 On Jan. 17, 2024, the Clerk Division and the Postal Service agreed to temporarily extend previous Memorandum of Understandings (MOU) regarding the jobs audit of Mailing Requirements Clerks (MRCs), Bulk Mail Technicians (BMTs) and specific Executive and Administrative Schedule (EAS) management positions. The previous MOU had expired on Nov. 4, 2023 but…

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APWU: Ready, Set, Spread The Word – We Won’t Be Silenced!

From: Lamont Brooks <lbrooks@apwu.org> Sent: Thursday, January 4, 2024 Subject: Fwd: We Won’t Be Silenced – Finalized Documents – Ready, Set, Spread The Word! Please disseminate to the field. Please contact Sheri if you need further assistance as I am only the messenger of this great ground level movement. β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€” On a separate note, prior…

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APWU: New TACs training for Supervisors

From: Lamont Brooks <lbrooks@apwu.org> Sent: Wednesday, December 27, 2023 Subject: Re: New TACs training for Supervisors I will be requesting a meeting on this new directive to management as it relates to TACS. Do NOT stop your local grievance filing and NLRB charges, when applicable. I am so tired on working 20 hours a day…

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APWU: Modernization Creating Delayed Mail, Poor Retail Service, and Demise of Postal Service in Our Local Communities

From: Lamont Brooks <lbrooks@apwu.org> Sent: Tuesday, December 5, 2023 Please disseminate to the field. This is total BS and we should be contacting our congressional leaders. I KNOW I AM!!! You can’t help but save money if you don’t schedule the proper staffing, This is the DeJoy announced holiday plan. Supposedly the new technology and…

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