USPS OIG Report: Mail Delivery and Customer Service Operations – Houston

Background This report responds to a request from U.S. Representative Lizzie Fletcher, 7th Congressional District of Texas, to evaluate select mail delivery and customer service operations and determine if internal controls are effective at the Ashford West and Westbury Stations in Houston, TX. Representative Fletcher’s June 2021 request specifically mentioned lost mail and the removal…

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USPS announces holiday hours

The Postal Service has announced holiday hours for Post Offices and blue collection boxes: • Christmas Eve and New Year’s Eve. Some Post Office locations may have extended hours leading up to the holidays, while others may have limited hours on Friday, Dec. 24. There are currently no plans for limited hours on Friday, Dec….

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USPS is Closed Christmas Day, Friday, Dec. 25 and New Year’s Day, Friday, Jan. 1, 2021

December 2, 2020 WASHINGTON, DC — Post Office locations nationwide will be closed on Christmas Day, Friday, Dec. 25, 2020 and New Year’s Day, Friday, Jan. 1, 2021. All Post Office locations will be open after the holidays, and regular mail delivery will resume Dec. 26 and Jan. 2. Some Post Office locations may have…

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USPS: QR codes added to collection box labels

The Postal Service is adding QR codes to all blue standard and Priority Mail Express collection box labels to provide customers with information on nearby Post Offices. To use this new feature, customers can use the camera on a mobile smart device, or the QR code reader available on the USPS Mobile application, Informed Delivery…

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USPS: Destroy, don’t donate old collection boxes

The Postal Service is reminding employees that collection boxes should not be donated to outside organizations. Nonprofit groups and other outside organizations often request the donation of old collection boxes for use in a variety of ways, such as the collection of gifts during the holidays, or as a receptacle for the gathering of worn…

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Post Office, collection box holiday schedule announced

The Postal Service has announced holiday hours for Post Offices and blue collection boxes: • Christmas Eve and New Year’s Eve. Some Post Offices may have limited hours Tuesday, Dec. 24. Post Offices will be open regular business hours Tuesday, Dec. 31. Blue boxes with final collection times before noon will not be affected by…

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USPS: Collection boxes receive clean-up, restoration

Greater Indiana District is sprucing up one of the Postal Service’s most recognizable symbols — its blue collection boxes. Employees recently inspected boxes throughout the district and identified about 500 that need to be restored or replaced. “The seasons are hard on them leaving faded paint and rust over time,” said Indianapolis Maintenance Operations Manager…

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Box populi – 4 facts about collection boxes

Blue collection boxes are a symbol of USPS, but they haven’t always looked the way they do today. Here are four examples of how the boxes have evolved. Style. In the late 1850s, the first street boxes were attached to public lampposts and walls near busy street corners. As mail volume increased, free-standing package boxes…

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