USPS OIG Report: Mail Delivery and Customer Service – Newark, DE

Background The Newark Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. The delivery unit has 61 city routes which are delivered by 72 full-time carriers and 25 city carrier assistants. The delivery unit also has one rural route which is delivered by one regular rural carrier, one rural carrier associate, and…

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USPS OIG Report: Mail Delivery and Customer Service Operations – East Stroudsburg, PA

Background This report presents the results of our self-initiated audit of Mail Delivery and Customer Service Operations at the East Stroudsburg Post Office, in East Stroudsburg, PA. The East Stroudsburg Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. This audit was designed to provide U.S. Postal Service management with timely information…

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USPS OIG Report: Voyager Card Transactions – Monroe Post Office

Background The Monroe Post Office is in the New York 3 District of the Atlantic Area. Every Postal Service-owned vehicle is assigned a Voyager credit card that is used to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank is responsible for operating the program, and Voyager provides a weekly electronic transaction…

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USPS OIG Report: Mail Delivery and Customer Service – Washington, D.C.

Background The Southwest Station, Washington, D.C., is in the Capital District of the Atlantic Area. The Southwest Station has 48 city routes which are delivered by 59 full-time city carriers and 29 city carrier assistants. The Southwest Station also has 15 clerks, including 10 full-time and five postal support employees. We selected the Southwest Station…

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Learn about USPS areas, regions

How much do you know about the Postal Service’s areas and regions? To operate more efficiently and better serve customers, the organization recently consolidated its seven delivery and retail operations areas to four: Atlantic, Central, Southern and Western-Pacific. Chief Retail and Delivery Officer Kristin Seaver oversees the areas, which focus on the acceptance and delivery…

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