Background The Plant Verified Drop Shipment (PVDS) process enables payment and mail verification at an originating U.S. Postal Service facility for mail that a customer transports to a destination Postal Service facility. Mailings can be paid and verified using manual processes and forms rather than electronic methods. Such manual processes require Postal Service employees at…
Background The Pratt and Metropolitan Station Post Offices are in the New York District of the Atlantic Area. During this audit, Pratt Station employees were co-located at the Metropolitan Station PO. However, vehicle supplies expenses of each PO were kept separate and located approximately 1.5 miles from each other. OIG data analytics identified districts with…
Background The Newark Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. The delivery unit has 61 city routes which are delivered by 72 full-time carriers and 25 city carrier assistants. The delivery unit also has one rural route which is delivered by one regular rural carrier, one rural carrier associate, and…
Background This report presents the results of our self-initiated audit of Mail Delivery and Customer Service Operations at the East Stroudsburg Post Office, in East Stroudsburg, PA. The East Stroudsburg Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. This audit was designed to provide U.S. Postal Service management with timely information…
Background The Monroe Post Office is in the New York 3 District of the Atlantic Area. Every Postal Service-owned vehicle is assigned a Voyager credit card that is used to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank is responsible for operating the program, and Voyager provides a weekly electronic transaction…
Background The Southwest Station, Washington, D.C., is in the Capital District of the Atlantic Area. The Southwest Station has 48 city routes which are delivered by 59 full-time city carriers and 29 city carrier assistants. The Southwest Station also has 15 clerks, including 10 full-time and five postal support employees. We selected the Southwest Station…
How much do you know about the Postal Service’s areas and regions? To operate more efficiently and better serve customers, the organization recently consolidated its seven delivery and retail operations areas to four: Atlantic, Central, Southern and Western-Pacific. Chief Retail and Delivery Officer Kristin Seaver oversees the areas, which focus on the acceptance and delivery…
