APWU: Das Issues Remedy Award on PM End of Day Button Case

September 24, 2021 On December 8, 2017, Arbitrator Shyam Das found that the Postal Service was in violation of the parties’ Article 1.6.B Global Settlement Remedy Agreement (GSRA) in Level 18 offices when it created the Postmaster End of Day (PMEOD) button in the Retail System Software (RSS). The PMEOD button allowed postmasters to enter…

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USPS: Mandatory Business Reply Mail training

September 13, 2021 A training course on Business Reply Mail procedures and invoicing will soon be available in HERO. The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail…

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USPS OIG Report: Passport Application Acceptance Operations

Objective Our objective was to assess the Postal Service’s passport application acceptance operations and identify opportunities for improvement. Since 1975, the Postal Service has leveraged its expansive retail network to accept passport applications on behalf of the U.S. Department of State (State Department). The State Department is primarily responsible for nationwide passport services. This includes…

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USPS: “Carrier — Leave If No Response” delivery option

August 2, 2021 USPS is reminding employees about a new service that ensures timely deliveries for customers who request expedited packaging supplies (EPS). These supplies — including corrugated containers, envelopes, pressure-sensitive labels and decals — are specially designed for use with domestic and international Priority Mail Express and Priority Mail services, at no additional cost…

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Thoughts on mail plants closing in Wausau, Wisconsin

First thought Back in 2010 Wausau post office was slated to close. In 2011 or 2012 there was a town hall meeting telling residents of Wausau that mail delivery standards wont be affected. This proved not to be true, but Wausau postal facility stayed open but cancellations and some letter sorting was sent to Green…

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USPS OIG Report: Online Priority Mail Express Refunds

Objective Our objective was to determine if the Postal Service properly processed and supported online refund requests for Priority Mail Express (PME). We conducted this audit in response to concerns raised by the U.S. Postal Inspection Service and our Office of Investigations. The concerns related to potential erroneous payments with online PME refunds issued by…

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APWU: Lead Clerk and TACS Settlements are Final and Binding – Compliance is Mandatory

From: Lamont Brooks <lbrooks@apwu.org> Sent: Wednesday, July 21, 2021 Subject: Lead Clerk and TACS and Directive to the Field that Settlements are Final and Binding with Mandatory Compliance SETTLEMENTS ARE FINAL AND BINDING- COMPLIANCE IS MANDATORY Please refer to the July 16, 2021 signoff from the USPS Vice Presidents (first attachment). I commend the USPS…

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APWU: Deployment of SDUS – Some Delivery Units Will Not Receive the Equipment

From: Lamont Brooks <lbrooks@apwu.org> Sent: Wednesday, July 21, 2021 Subject: Notification No. GCCC20210273 Further Reference to Deployment of SDUS – Some Delivery Units Will Not Receive the Equipment Please disseminate to the field and save a copy for future reference. Dear Mark: This is in further reference to the Postal Service’s February 12 correspondence concerning…

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