USPS: Honolulu District introduces mobile retail unit

Honolulu District introduced a mobile retail unit — a food truck-sized vehicle decked out in USPS colors — at a recent arts fair in Hilo, a town on Hawaii’s Big Island. The unit provided both fairgoers and vendors with a one-stop shipping resource. “Instead of making a separate trip to the Hilo Post Office or…

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USPS: Training underway for C360 tool

USPS has begun rolling out its Customer 360 platform at Consumer Affairs offices, Customer Care Centers and Post Offices. Customer Care Centers in Troy, MI, and Edison, NJ, along with Post Offices in Capital Metro Area, have been testing the new tool — called C360 — for several months. C360 is part of the Postal…

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USPS OIG Report: No-Fee Post Office Boxes

Objective The Postal Service offers no-fee post office (PO) box service to customers who do not receive any form of carrier delivery. Customers apply for the no-fee PO box service by completing an application and providing identification to a Postal Service employee. Retail personnel determine customer eligibility and enter data into the Web Box Activity…

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APWU: Mailing Requirements Clerks and Bulk Mail Clerks to Lose Duty Assignments

From: Lamont Brooks <lbrooks@apwu.org> Sent: Thursday, March 28, 2019 4:00 PM Subject: Mailing Requirements Clerks MRC Helpdesk-Bulk Mail Tech-Genysis-Service Now- 1-800 Number Seven sites were tested using approximately two MRC per District per a USPS to APWU notification in March 2018. The APWU held a nationwide telecon with the locals in March 2018 with seven…

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NPMHU: RI-399 Update – Monetary Payment Criteria Finalized

On June 26, 2018, the NPMHU, the APWU and the United States Postal Service executed a tripartite Memorandum of Understanding (“Update MOU”) to update the RI-399 Dispute Resolution Procedures that were originally signed in 1992. With certain exceptions, the MOU effectively withdrew and administratively closed all cross-craft grievances that were pending in the RI- 399…

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APWU: Update on RI-399 Monetary Settlement Distribution

03/02/2019 – As previously reported, in 2018 the APWU, the National Postal Mail Handlers’ Union (NPMHU), and the USPS reached a tripartite agreement updating the RI-399 work jurisdiction process. As part of the agreement on the update to the RI-399 process, all pending RI-399 grievances filed prior to September 1, 2017, were administratively closed with…

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