APWU Clerk Craft

USPS: Second customer experience pilot begins – 16 S&DCs are taking part in the 90-day program

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A second Customer Experience Vision Activation pilot is underway at sorting and delivery centers in California, Florida, Kentucky, Virginia and West Virginia.

April 28, 2026 USPS has launched a second Customer Experience Vision Activation pilot program at 16 sorting and delivery centers. The 16 participating facilities, known as S&DCs, are: • Atlantic Area: Charlottesville, Hampton, Richmond and Woodbridge in Virginia; • Central Area: Bowling Green and Owensboro in Kentucky and Huntington and Martinsburg in West Virginia; • Southern Area: Panama City, Gainesville, Lakeland … Read more

APWU: Deployment or Installation of Additional Automated Equipment Throughout the Country During FY 2026

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From: Lamont Brooks <lbrooks@apwu.org Sent: Monday, March 16, 2026 Subject: Fw: Notification GCCC20260076 Deployment or Installation of Additional Automated Equipment Throughout the Country During FY 2026 Please disseminate to the field. (Notifications in a zip file) I’m still waiting on the listing that will identify the facility and state. Lamont Brooks Director Clerk Division From: Tamiya Nelson … Read more

APWU: Clerk Division, Postal Service Establish Q&As to Clarify TACS Settlement Issues

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February 26, 2026 On Feb. 26, 2026, the Clerk Division and the Postal Service jointly agreed to a set of Questions and Answers (Q&As) to confirm their intentions in the recent Time and Attendance Collection System (TACS) settlement agreement. The Sept. 30, 2025, settlement agreement returned many of the time and attendance duties in TACS … Read more

USPS: New sorting and delivery center in Oxford, CA hosts grand opening of revamped retail lobby

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USPS Chief Retail and Delivery Officer Elvin Mercado cuts the ribbon at the recent opening of the revamped retail lobby at the Oxnard, CA, Sorting and Delivery Center.

February 2, 2026 Red balloons, a big red ribbon and the rolling out of a red carpet marked the recent grand opening of the new Oxnard, CA, Sorting and Delivery Center, a prime example of the Postal Service’s retail modernization efforts. The festive affair was attended by Postal Service employees and leaders, and local media … Read more

Postal Bulletin: Grab Your Passport and Go

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The U.S. Department of State’s Passport Services Directorate issues U.S. passports to traveling Americans. Passports are a request to foreign governments to permit you to travel, and also allow you to re-enter the United States. A passport book or card is proof of identity and U.S. citizenship. U.S. citizens can use each as follows: The … Read more

USPS begins penny-rounding policy

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The U.S. Mint has ceased production of pennies.

December 30, 2025 Because pennies are no longer produced by the U.S. Mint, the Postal Service is rounding to the nearest nickel on change due the customer for cash transactions when pennies are unavailable. Post Offices will display signage in retail lobbies to explain the new penny-rounding policy. Change due to the customer ending in … Read more

USPS: Priority Mail Express refund policy adjusted for the holidays

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Priority Mail Express postage won’t be refunded if the package was mailed between Dec. 22 and Dec. 25 and delivery was attempted or achieved within two days of the mailing date.

December 18, 2025 The Postal Service will implement a no-refund policy for Priority Mail Express packages shipped from Monday, Dec. 22, through Thursday, Dec. 25, under the following two conditions: • The one-day shipment was mailed between Dec. 22 and Dec. 25 and was delivered, and • Delivery was attempted or achieved within two business … Read more

APWU: Step 4 Settled on PSE Separation Issue

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The settlement applies to Clerk Craft PSEs who were separated between May 6, 2022, through the date of the signing of this agreement, if management used the excuse of lack of work for the separation.