USPS OIG Report: Oversight of the Retail Lobby Customer Experience in New York 1 District

Posted on March 21, 2024March 21, 2024 by 21cpw

Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Service’s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…

Postal Bulletin covers Heat Illness Prevention Program

Posted on March 21, 2024 by 21cpw

March 21, 2024 Postal Bulletin’s latest edition, published March 21, details the Postal Service’s Heat Illness Prevention Program. Updates to the organization’s policies, procedures and forms are also included. Employees can go to usps.com to read and download the latest Postal Bulletin, along with past issues. Postal Bulletin – March 21, 2024