USPS OIG Report: Oversight of the Retail Lobby Customer Experience in New York 1 District

Background Promoting positive customer retail lobby experiences is a focus area in the U.S. Postal Serviceā€™s Delivering for America plan. Retail lobbies are where many customers interact with the Postal Service, such as when buying stamps or mailing packages. The Postal Service collects data on retail lobby customer experiences, such as cleanliness, transaction times, staff…

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Postal Bulletin covers Heat Illness Prevention Program

March 21, 2024 Postal Bulletinā€™s latest edition, published March 21, details the Postal Serviceā€™s Heat Illness Prevention Program. Updates to the organizationā€™s policies, procedures and forms are also included. Employees can go to usps.com toĀ read and downloadĀ the latest Postal Bulletin, along with past issues. Postal Bulletin – March 21, 2024

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