Background The Sunrise Station is in the Nevada – Utah District of the WestPac Area. The unit has 69 city routes which are delivered by 83 full-time city carriers, four part-time flexible carriers, and 19 city carrier assistants. The Sunrise Station also has 10 full-time clerks and seven postal support employees. We chose the Sunrise…
Background This report presents the results of our self-initiated audit of Mail Delivery and Customer Service Operations at the East Stroudsburg Post Office, in East Stroudsburg, PA. The East Stroudsburg Post Office is in the Delaware-Pennsylvania 2 District of the Atlantic Area. This audit was designed to provide U.S. Postal Service management with timely information…
Cutting 64 million work hours would save about $3 billion in labor costs. That equates to about 33,000 jobs. It may be the largest cost-cutting operation ever attempted by the Postal Service. Every employee, every craft is affected. According to the Washington Post, Mr. DeJoy “has told associates he was brought in to stem the…
Objective Our objective was to evaluate mail delivery delays in selected delivery units in the Richmond District. Strong consumer demand for goods purchased over the Internet has driven growth in the package industry despite otherwise declining mail volume. This growing package segment provides the Postal Service an opportunity to expand services and increase revenue. With…
Background Delivering high-quality service and providing excellent customer experiences are performance outcome goals the U.S. Postal Service has established to measure corporate strategy success and continuous improvement efforts. Mail delivery and retail services present challenges in large populous areas, such as the Bronx, where many people live in multi-family buildings and high-rise apartments. Owners or…
Press Release – September 10, 2015 Washington, D.C. – Today, U.S. Senator Bob Casey (D-PA) called on the United States Postal Service and to look into the noticeable mail delivery delays since the consolidation of the Processing and Distribution Facility in Erie, Pennsylvania. Members of the community have reported serious delays, resulting in penalties and…
video platformvideo managementvideo solutionsvideo player May 4, 2015 It’s been more than two weeks since the U.S. Postal Service stopped processing mail in Pocatello and began rerouting it to Salt Lake City. Local News 8 investigates whether mail is taking longer to arrive. Luke Jones reports. Source: Investigating mail delivery delays | Video – Home
