USPS OIG Report: Delivery Delays – Richmond District

Objective Our objective was to evaluate mail delivery delays in selected delivery units in the Richmond District. Strong consumer demand for goods purchased over the Internet has driven growth in the package industry despite otherwise declining mail volume. This growing package segment provides the Postal Service an opportunity to expand services and increase revenue. With…

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OIG Report: City Carriers Returning After 6 P.M. ― Bay Valley District

Background Strong consumer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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‘Mail goes by us like 2 times before it gets here’: Rural Montana waits for Postal Reform

By Tom Lutey – April 16, 2017 Rosebud School students know the shortest distance between two points is a straight line, which is why the U.S. Postal Service’s mail route to this tiny Eastern Montana town is a head-scratcher. ”The mail goes by us like two times before it gets here,” said Lori Reierson, who…

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Video: USPS issues are widespread, ‘mismanagement’ cited

By DeJuan Hoggard – November 17, 2016 RALEIGH (WTVD) — Shortly after ABC11 aired a story Wednesday regarding mail delivery issues in the Waverly Point subdivision, dozens of North Carolinians contacted the station to share their displeasure with the United States Postal Service. Waverly Point residents said their mail has been consistently delivered as late…

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Mail delays detrimental, Tucson business leaders say

By Yoohyun Jung – February 5, 2015 Tucson business leaders said they are experiencing significant delays in mail delivery since the U.S. Postal Service changed its service standards Jan. 5. The service change is part of the second phase of the Postal Service’s effort to consolidate 82 facilities — including Tucson’s main processing station at…

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ABC7 Chicago I-Team: Snail Mail Getting Slower?

CHICAGO (WLS) — The I-Team is tracking slow and unreliable mail service and putting the U.S. Postal Service to the test. There’s now new evidence that the problem is growing. ABC7 Consumer Investigative Reporter Jason Knowles got an inside look at the local postal nerve center and what’s being done to speed things up. In…

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