USPS OIG Report: Delivery Delays – Richmond District

Objective Our objective was to evaluate mail delivery delays in selected delivery units in the Richmond District. Strong consumer demand for goods purchased over the Internet has driven growth in the package industry despite otherwise declining mail volume. This growing package segment provides the Postal Service an opportunity to expand services and increase revenue. With…

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USPS OIG Blog: Delivery After Dark

September 18, 2017 Who doesn’t like finding a package they ordered online on their doorstep at an unexpected time, like, say, late in the evening just before you turn out the porch light for the night? Consumers have come to expect quick delivery of parcels, often at odd hours of the day. This new paradigm…

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