Bronx

OIG Report: Delivery and Customer Service Operations – Bronx, NY

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Background Delivering high-quality service and providing excellent customer experiences are performance outcome goals the U.S. Postal Service has established to measure corporate strategy success and continuous improvement efforts. Mail delivery and retail services present challenges in large populous areas, such as the Bronx, where many people live in multi-family buildings and high-rise apartments. Owners or … Read more

USPS: Mr. Wojo’s world – Publication profiles Manhattan plant manager

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Steve Wojtaszek has a big job — and a big team to help him get it done.  Wojtaszek is senior plant manager for the Morgan P&DC, which handles most letter mail delivered to New York City’s Manhattan and Bronx boroughs. His daily decisions affect thousands of employees, who know him as Mr. Wojo. “We have … Read more