Background Delivering high-quality service and providing excellent customer experiences are performance outcome goals the U.S. Postal Service has established to measure corporate strategy success and continuous improvement efforts. Mail delivery and retail services present challenges in large populous areas, such as the Bronx, where many people live in multi-family buildings and high-rise apartments. Owners or…
(July 13, 2014) LAKE PLACID — Traditional mail delivery has returned to businesses along East Interlake Boulevard and North Main Avenue in Lake Placid. Controversial mail distribution centers — commonly called “cluster boxes” — were removed Friday. One of the multiple sets of cluster boxes was on the front porch of the Highlands County Health…
Just Wait Until You Read the Reviews Not many of us relish the thought of heading to the post office. But if you’re lucky enough to have thus far managed to avoid a USPS facility in the Brooklyn, New York, neighborhood of Williamsburg, you may want to stop the next local mail carrier you see…
TULSA, Okla. – The postal inspection service received complaints from individuals nationwide about fraudulent emails and phone calls. The caller says a package was unable to be delivered. These emails and phone calls are attempts to gather personal identifying information. The email, which claims to be from the US Postal Service, includes a message related…
CHICAGO (WLS) — The I-Team is tracking slow and unreliable mail service and putting the U.S. Postal Service to the test. There’s now new evidence that the problem is growing. ABC7 Consumer Investigative Reporter Jason Knowles got an inside look at the local postal nerve center and what’s being done to speed things up. In…
PITTSBURGH (KDKA) — One day recently, Al Gameos got mail in Wilkinsburg, but none of it was his. “I got three different pieces of mail from three different streets,” he said. On the Northside, Paul Pongrace says mixed up mail has forced people to become carriers themselves. “People in the area are walking from one…
(CBS) — Regular mail delivery is taken for granted by most people, but now there’s been a growing chorus of complaints from residential neighborhoods across the city to businesses in the Loop. The CBS 2 investigators learned some of the mail mess has been caused by a huge turnover in staff, from managers to mail…
OGDENSBURG — Two business managers are speaking out about the mail delivery changes at the Ogdensburg Commerce Park. In order to streamline its delivery process, the Ogdensburg post office has changed its delivery schedule to accommodate residents over businesses in the light industrial park. Businesses that used to receive mail earlier in the day now…
