By Jim Cunningham – May 8, 2017 Two senators are checking on complaints about poor service from the U.S. Postal Service, days after KMBZ News aired a story about persistent problems in Kansas City’s Northland. Sen. Claire McCaskill (D-MO) and Sen. Heidi Heitkamp (D-ND) are stepping up to address concerns about the accuracy of delivery … Read more
By Dave Parkinson – November 27, 2015 A Canadian awaiting a package from Miami, Florida was shocked to find out his package of comic books was tampered with using a sophisticated rerouting technique within the USPS. Miami, Florida/Toronto, Ontario – You Tuber Luanga Nuwame has recently launched a public service announcement video on his Homemade … Read more
By Kristin Smith – September 1, 2015 SANDSTON, Va. (WRIC) — A Richmond man is on a mission to find his missing mail. In April, photographer Steve Carr filled an envelope with negatives and shipped it off to a photo lab in California, but that envelope never made it to its destination. As a result, … Read more
By CONSUMER ALERT – July 13, 2015 Mail usually arrives at your home every day, but taking notice of when it doesn’t arrive, is just as important. Postal Inspectors say they began tracking a criminal duo after investigating complaints from customers who were not receiving their mail. “When we looked at that, those checks going … Read more
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The package got to the Bay Area, but it never got to his house. Whether it’s man or machine, Brian Cooper says there’s a delivery problem with the US Postal Service. Now, right before the holiday rush, USPS is looking into his complaint. Cooper moved to the Bay Area about a year ago from Georgia, … Read more
It was the kind of day at Santa Fe’s upscale Zocalo condominiums that gives new meaning to the term “going postal.” A debit card landed in the wrong mailbox, misplaced by a postal carrier. The high school student who was expecting the card couldn’t process and pay for his online college applications. The same student, … Read more
Michael Finney helped a woman after her package got stuck for months in an endless cycle known as a mailing loop. It traveled in circles for 40,000 miles across the country and no one could stop it, until 7 On Your Side found a way. (August 15, 2014) SAN FRANCISCO (KGO) — It’s a quirk … Read more