Sen. Claire McCaskill calls on USPS to explain complaints of poor service

By Jim Cunningham – May 8, 2017 Two senators are checking on complaints about poor service from the U.S. Postal Service, days after KMBZ News aired a story about persistent problems in Kansas City’s Northland. Sen. Claire McCaskill (D-MO) and Sen. Heidi Heitkamp (D-ND) are stepping up to address concerns about the accuracy of delivery…

 Continue reading

You Tube Video Exposes Complex Internal Package Theft at USPS

By Dave Parkinson – November 27, 2015 A Canadian awaiting a package from Miami, Florida was shocked to find out his package of comic books was tampered with using a sophisticated rerouting technique within the USPS. Miami, Florida/Toronto, Ontario – You Tuber Luanga Nuwame has recently launched a public service announcement video on his Homemade…

 Continue reading

Video: Search for missing mail reveals serious problems at Richmond P&DC

By Kristin Smith – September 1, 2015 SANDSTON, Va. (WRIC) — A Richmond man is on a mission to find his missing mail. In April, photographer Steve Carr filled an envelope with negatives and shipped it off to a photo lab in California, but that envelope never made it to its destination. As a result,…

 Continue reading

Video: Why missing mail needs to be reported

By CONSUMER ALERT – July 13, 2015 Mail usually arrives at your home every day, but taking notice of when it doesn’t arrive, is just as important. Postal Inspectors say they began tracking a criminal duo after investigating complaints from customers who were not receiving their mail. “When we looked at that, those checks going…

 Continue reading

Video: Man Says Missing Package Containing Thousands of Pictures From Childhood a ‘Nightmare Come True’

The package got to the Bay Area, but it never got to his house. Whether it’s man or machine, Brian Cooper says there’s a delivery problem with the US Postal Service. Now, right before the holiday rush, USPS is looking into his complaint. Cooper moved to the Bay Area about a year ago from Georgia,…

 Continue reading

Santa Fe Residents say non-career postal carriers deliver more panic than mail

It was the kind of day at Santa Fe’s upscale Zocalo condominiums that gives new meaning to the term “going postal.” A debit card landed in the wrong mailbox, misplaced by a postal carrier. The high school student who was expecting the card couldn’t process and pay for his online college applications. The same student,…

 Continue reading

Woman recovers package after it got stuck in 40,000 mile mailing loop (video)

Michael Finney helped a woman after her package got stuck for months in an endless cycle known as a mailing loop. It traveled in circles for 40,000 miles across the country and no one could stop it, until 7 On Your Side found a way. (August 15, 2014) SAN FRANCISCO (KGO) — It’s a quirk…

 Continue reading