USPS OIG Report: MODS Errors and Adjustments

Objective The Management Operating Data System (MODS) is a web-enabled application that provides a systematic approach to gathering, storing, and reporting data on workload, workhours, and machine utilization by operation number and facility type. The Postal Service uses MODS data to plan workload, project workhours and mail volume, track mail processing activities, evaluate the efficiency…

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USPS OIG Report: Mail Processing Facilities Staffing

Objective Our objective was to determine if U.S. Postal Service mail processing facilities are optimally staffed based on its use of the Function 1 (F1) Scheduler. The F1 Scheduler is a modeling tool the Postal Service uses at 265 mail processing facilities nationwide to create job assignments for mail processing operations by employee labor code….

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USPS OIG Report: Delivery Charge Codes

Objective The U.S. Postal Service maintains city carrier labor cost data in its Time and Attendance Collection System (TACS). However, this TACS data does not generally associate labor costs with specific mail products and services. Therefore, the Postal Service relies on data from statistical sampling systems, such as the In-Office Cost System (IOCS) and the…

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OIG Report: City Carriers Returning After 6 P.M. ― Bay Valley District

Background Strong consumer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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OIG Report: Management of Electronic Technicians’ Overtime at the Madison P&DC

Background The U.S. Postal Service uses overtime to provide flexibility and meet operational requirements. Overtime is a premium that nonmanagement employees receive for work performed in excess of 8 paid hours in a day or 40 paid hours in a week. Penalty overtime is paid at two times the hourly rate when an employee works…

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OIG Report: City Carriers Returning After 6 P.M. – Los Angeles District

Background Strong customer demand for goods purchased over the Internet has driven growth in the package market despite otherwise declining mail volume. This growing package segment provides the U.S. Postal Service an opportunity to expand services and increase revenue. With this growth, city carriers and non-career city carrier assistants (CCA) are now delivering more packages…

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USPS OIG Report: New York Morgan P&DC Efficiency

Background The U.S. Postal Service has more than 250 mail processing facilities nationwide. These facilities sort and distribute mail for dispatch and eventual delivery. Post offices, stations, and branches in designated ZIP Code service areas send originating mail to mail processing centers for processing and dispatch and receive mail from the centers for delivery to…

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