USPS OIG Report: Manual Flats Processing at Tucson P&DC

Background The Postal Service’s Tucson P&DC is in the Arizona District of the Western Area. During fiscal year (FY) 2019, it manually processed 12.2 million letters, 2.6 million flats, and 6.5 million parcels. Mail is processed manually when its dimensions or address quality prevent it from being processed on mail processing equipment. It is much…

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USPS OIG Report: Mail Delivery Issues – Vista Station, Sparks, NV

Background The Vista Station is in the Nevada-Sierra District of the Western Area. The delivery unit has a total of 52 routes (42 city and 10 rural). The 42 city routes are delivered by 54 carriers (44 full-time and 10 city carrier assistants [CCA]). The 10 rural routes are delivered by 17 carriers (nine full-time…

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USPS OIG Report: Western Area Physical Security and Environmental Controls

Objective Our objective was to determine whether the U.S. Postal Service has implemented effective physical security and environmental and wireless access controls according to policy and industry best practices at the [redacted] Processing & Distribution Center (P&DC). The Postal Service has the mail processing resources, information technology (IT) network, and transportation infrastructure necessary to deliver…

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USPS OIG Report: Facility Condition Reviews — Western Area

Background The U.S. Postal Service has more than 30,000 leased and owned retail facilities nationwide. Over 7,100 of these facilities are in the Western Area. The Post Office lobby is the principal business office of the Postal Service. The lobby’s appearance directly affects the USPS’s image because it is the only close-up view of postal…

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USPS OIG Report: Surface Visibility Scanning ― Western Area

Background The U.S. Postal Services’ Surface Visibility Scanning (SV) network was intended to provide nationwide mail container visibility, real-time asset identification, and improved dock operations at over 430 sites. SV sites have Mail Transport Equipment Labelers (MTEL) to print barcoded placards that are scanned six different times using a wireless SVmobile scanning device. These scans…

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Grassley Works With Iowa Whistleblower to Expose Postal Service Contracting Problem

“The whistleblower came forward with his concerns, I asked for an investigation, and the investigation found the whistleblower was right,” Grassley said. WASHINGTON – A new report requested by Sen. Chuck Grassley on a tip from an Iowa whistleblower confirms the U.S. Postal Service mishandled $18.4 million in contract payments to maintain and change the…

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