USPS OIG Report: Assessment of the USPS’s Service Performance and Costs

Objective Costs for the Postal Service to process, transport, and deliver mail are outpacing its revenue and it faces considerable pressure to reduce costs without harming service. We set out to determine how service performance has trended for all mail classes and compared that performance to cost trends over the last five years. We analyzed…

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USPS OIG Report: Delayed Mail at the Denver P&DC

Objective The objective of our audit was to determine the cause of mail processing delays reported at the Denver, CO, Processing and Distribution Center (P&DC). The Postal Service reports mail processing delays when mail is not processed in time to meet its established delivery or when mail is processed but not on the dock in…

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USPS OIG Report: Delayed Mail Reporting in the Great Lakes Area

Objective The objective of our audit was to determine the accuracy of delayed mail reporting at three selected facilities in the Great Lakes Area. The U.S. Postal Service considers mail to be delayed when it is not processed in time to meet the established delivery day. Mail processing facilities are required to complete daily mail…

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Senator Heitkamp Brings PMG to North Dakota to Tackle Mail Service Challenges

Press Release – August 11, 2016 BISMARCK, N.D. – U.S. Senator Heidi Heitkamp today brought the Postmaster General to North Dakota to see the state’s mail challenges up close and to discuss solutions for the unacceptable service issues facing the state. Heitkamp toured the Bismarck mail processing facility with Postmaster General Megan Brennan, and then…

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You Tube Video Exposes Complex Internal Package Theft at USPS

By Dave Parkinson – November 27, 2015 A Canadian awaiting a package from Miami, Florida was shocked to find out his package of comic books was tampered with using a sophisticated rerouting technique within the USPS. Miami, Florida/Toronto, Ontario – You Tuber Luanga Nuwame has recently launched a public service announcement video on his Homemade…

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LETTER: No help from Postal Service for late ‘priority’ mail

April 24, 2015 I pay a lot of bills by telephone. I needed to pay our mortgage recently. The mortgage company wanted to charge $10 to pay by phone so I decided I could do better. (I had four days to get the payment there via the U.S. Postal Service or suffer a $16 late…

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Postal routing makes Tamaroa, Illinois water bills up to two weeks late

February 13, 2015 The Tamaroa Village Board continued their Feb. 11 meeting for two weeks to discuss the billing cycle for water and sewer customers. Village employee Tiffany Kujawa said the local post office was ordered to send all the water bills to the regional post office this month, but was guaranteed a two-day turn-around….

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