APWU UPDATE: Significant Payroll Issue Identified

10/18/2018 – The previously announced payroll issue caused by a faulty computer program and affected 88,782 APWU represented bargaining unit employees in the Clerk, Maintenance, Motor Vehicle Service and Support Services crafts. The Postal Service has informed the APWU that management will begin to do manual pay adjustments beginning October 18, 2018, starting with the…

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USPS OIG Report: Contractual Support Services for the Continuous Improvement Program

Objective The objective of our audit was to determine whether contractual support services for the U.S. Postal Service’s Continuous Improvement (CI) Program were effectively supporting the program’s goals. In 2007, the Postal Service introduced the CI Program as a management strategy to produce both immediate and sustainable, continuous process improvements. CI is an ongoing effort…

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OIG Report: USPS Roofing Preventive Maintenance Program

Objective Our objective was to evaluate the effectiveness of the U.S. Postal Service’s roofing preventive maintenance program. The Postal Service has established a preventive maintenance program to oversee the process of extending roof life, protecting roof warranties, and reducing emergency repair replacement costs. Prior to August 2011, the Postal Service’s Maintenance Operations group was responsible…

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OIG: Voyager Fleet Card Management – Great Lakes Area

Objective Our objective was to assess the effectiveness of internal controls over Voyager fleet cards used in delivery operations in the Great Lakes Area. U.S. Bank manages the Voyager Fleet Systems credit card program for the U.S. Postal Service, and actively monitors transactions to identify potentially fraudulent use of credit cards. Every Postal Service-owned vehicle…

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OIG: Highway Contract Route Irregularity Reporting – Chicago NDC

Objective Our objective was to assess the effectiveness of the U.S. Postal Service’s irregularity reporting process for highway contract routes (HCR) at the Chicago Network Distribution Center (NDC). Each NDC reports HCR irregularities using the Yard Management System (YMS). The YMS automatically creates a Postal Service (PS) Form 5500, Contract Route Irregularity Report, when an…

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USPS OIG Report: Function 4 Efficiency in the Suncoast District

Objective Our objective was to assess Function 4 operational efficiency in the Suncoast District. U.S. Postal Service financial systems track customer service operations as Function 4 operations. Function 4 includes customer service activities of employees at post offices, stations, and branches involved in distribution of mail, retail window, and miscellaneous administrative operations. Hurricane Irma hit…

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Errors by supervisor leaves Houston-area USPS employees underpaid

By Joel Eisenbaum – December 27, 2017 HOUSTON – Some United States Postal Service employees in the Houston area, saddled with 14-hour days and seven-day workweeks over the last month because of the holidays, have been underpaid thousands of dollars, Channel 2 Investigates has learned. “Every week they say: ‘Next Friday, next Friday, next Friday,’,”…

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USPS OIG Report: Mobile System Review

Background In 2016, the U.S. Postal Service managed 31,585 retail offices serving 877 million customers. To reduce wait-time-in-line and expedite customer transactions, the Postal Service developed the mobile Point-of-Sale (mPOS) system. mPOS is a mobile system that allows retail associates to accept credit card and non-PIN debit card payments for customers’ retail transactions. In fiscal…

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