USPS OIG Report: First-Line Supervisor Recruitment and Retention

Objective First-line supervisors play a critical role in any organization and influence productivity, quality, and employee morale. In the U.S. Postal Service, first-line supervisors significantly contribute to accomplishing Postal Service goals, including ensuring customers receive quality service and their mail and parcels on time and in good condition. For the purposes of our work, we…

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USPS OIG Report: First-Line Supervisor Resources

Objective Postal Service first-line supervisors oversee the day-to-day operations that drive services and delivery of mail to the public. As such, they significantly contribute to ensuring customers receive quality service and receive mail and parcels on time and in good condition. For our audit, a first-line supervisor is defined as the first layer of management…

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USPS OIG Report: High Throughput Package Sorter at the Queens P&DC

Objective Our objective was to evaluate the performance and functionality of the Postal Service’s High Throughput Package Sorter (HTPS) at the Queens, NY, Processing and Distribution Center (P&DC) and determine whether planned transportation savings were realized. In February 2017, the Postal Service approved about $32.5 million for the purchase of its second HTPS machine to…

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USPS OIG Wants Our Input on First-Line Supervisors

Do First-Line Supervisors Have Adequate Resources to Perform Their Duties? Project Title: First‐Line Supervisor Resources Start Date: Wednesday, May 8, 2019 Estimated Report Release Date: January 2020 Postal Service first-line supervisors oversee the day-to-day execution of operations that drive services and delivery of mail to the public. As such, they significantly contribute to ensuring customers…

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USPS OIG Report: Maintenance Workhour Charges in the Southern Area

Objective Our objective was to determine the accuracy of maintenance employee workhour charges at selected processing facilities in the U.S. Postal Service’s Southern Area. We conducted site visits and reviewed a sample of workhour charges for fiscal year (FY) 2018 at six mail processing facilities selected based on planned versus actual maintenance workhours. The facilities…

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USPS OIG Report: Timecard Adjustments in the Greater Boston District

Objective This report responds to a request from U.S. Congressmen Michael Capuano and Stephen Lynch regarding unauthorized timecard manipulations that impacted employee workhours at selected U.S. Postal Service facilities in the Greater Boston District. Our objective was to assess whether timecard adjustments were conducted in accordance with Postal Service policy. The Postal Service uses the…

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Errors by supervisor leaves Houston-area USPS employees underpaid

By Joel Eisenbaum – December 27, 2017 HOUSTON – Some United States Postal Service employees in the Houston area, saddled with 14-hour days and seven-day workweeks over the last month because of the holidays, have been underpaid thousands of dollars, Channel 2 Investigates has learned. “Every week they say: ‘Next Friday, next Friday, next Friday,’,”…

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