USPS OIG Report: Arrow Key Management Controls

Objective Our objective was to assess the effectiveness of the Postal Service’s management controls for arrow keys. The Postal Service uses a universal key, known as an arrow key, to access collection boxes, outdoor parcel lockers, cluster box units, and apartment panels. Supervisors assign these keys – generally one per route – to letter carriers…

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USPS: Cluster Box Unit program unlocks new efficiencies

The Postal Service is making it easier for customers to use Cluster Box Units (CBUs), the centralized collections of individually locked mailboxes that are common in apartment buildings and other residential communities. In Nevada-Sierra District, for example, USPS is using a database to automate, simplify and streamline CBU lock changes. This replaces an older system…

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Newtown Township supervisors support homeowners in dispute with USPS over mailboxes

By D.E. Schlatter – February 27, 2016 NEWTOWN TOWNSHIP >> The board of supervisors passed a resolution Wednesday night in support of a group of homeowners who are trying to get the U.S. Postal Service (USPS) to put mailboxes in front of each house instead of in a single cluster at the development’s entrance. At…

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St. Mary Board Tables Any Action On Allowing USPS To Place Box Unit For Kaskaskia

July 14, 2015 Mayor Brenda Franklin said the U.S. Postal Service has asked the city of St. Mary about utilizing flood property off Route U and owned by the city for the construction of a cluster box unit that would hold mail for Kaskaskia residents. Franklin said she discussed the request with her husband, Aldmerman…

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Mail delivery changes leave some subdivisions in a bind

By Mary Ann Ford – January 4, 2014 NORMAL — Residents who live in the Trails on Sunset Lake subdivision don’t have to go far to get their mail.  Individual mailboxes are on posts near the curb, close to their homes on Normal’s far east side.  But future residents — and those of other new…

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Canada converts 100,000 customers to cluster boxes, only 4.9 million to go

(October 24, 2014) Canada is getting cluster boxes, and lots of them. This week Canada Post rolled out it plan to replace home delivery at the door to centralized delivery at a cluster box down the block. Nearly 100,000 residences, plus over 3,300 businesses, have been converted so far. Over the next five years, Canada…

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No traditional mailboxes for new subdivisions in Forsyth County, GA

FORSYTH COUNTY — Thanks to a new federal guideline, residents of future subdivisions in Forsyth County may have to walk a little farther to check their mail. “What we’re hearing from the United States Postal Service is that for new development they’re going to require what they call cluster box units,” said Tom Brown, the…

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(VIDEO) Postal Service replacing 10 cluster mailboxes a day around Albuquerque and Rio Rancho

Vandals and thieves are keeping the United States Postal Service very busy around the metro area. Crews are struggling to keep up with the dozens of cluster mailboxes they’re being forced to replace each week. A USPS spokesperson told KOB they have to replace ten cluster mailboxes every day around Albuquerque and Rio Rancho. Neighbors…

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