USPS OIG Report: Security and Efficiency of New Carrier Scanners and Electronic Locks

Our objective was to assess the functional efficiency of the MDD‑TR and the impact on physical security of collection boxes through the deployment of eLock technology and public awareness campaigns.

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USPS OIG Report: Mail Theft Mitigation and Response – San Francisco

This report presents the results of our audit of Mail Theft Mitigation and Response

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USPS OIG Report: Mail Theft Mitigation and Response – Queens, NY

Background This report presents the results of our audit of Mail Theft Mitigation and Response at the Jamaica Main, South Richmond Hill, and Woodside stations in Queens, NY (Project Number 24-037). The stations are in New York 2 District of the Retail and Delivery Operations, Atlantic Area. Our objective was to assess the U.S. Postal…

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USPS OIG Report: Trends in New Delivery Points

April 18, 2022 Since FY 2021, the number of delivery points on carrier routes grew by 10 percent. The south and west grew more rapidly than other parts of the country, and growth on rural postal routes far exceeded growth on city routes. Centralized delivery points increased by 23 percent since FY 2011, driven by…

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USPS: Military base modernizing mail delivery with cluster box units

October 18, 2021 The U.S. Army’s Fort Riley in Kansas will exchange curbside mail delivery for cluster boxes within the next year. “This project is environmentally responsible and enhances the security of delivery for the troops and their families,” said C.J. Lincoln, postmaster for the nearby Junction City, KS, Post Office, at a recent ceremony…

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USPS OIG Report: Arrow Key Management Controls

Objective Our objective was to assess the effectiveness of the Postal Service’s management controls for arrow keys. The Postal Service uses a universal key, known as an arrow key, to access collection boxes, outdoor parcel lockers, cluster box units, and apartment panels. Supervisors assign these keys – generally one per route – to letter carriers…

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USPS: Cluster Box Unit program unlocks new efficiencies

The Postal Service is making it easier for customers to use Cluster Box Units (CBUs), the centralized collections of individually locked mailboxes that are common in apartment buildings and other residential communities. In Nevada-Sierra District, for example, USPS is using a database to automate, simplify and streamline CBU lock changes. This replaces an older system…

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Newtown Township supervisors support homeowners in dispute with USPS over mailboxes

By D.E. Schlatter – February 27, 2016 NEWTOWN TOWNSHIP >> The board of supervisors passed a resolution Wednesday night in support of a group of homeowners who are trying to get the U.S. Postal Service (USPS) to put mailboxes in front of each house instead of in a single cluster at the development’s entrance. At…

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