Our objective was to assess the U.S. Postal Service’s actions taken to mitigate and respond to mail theft at selected delivery units in the Sacramento, CA, area. This is one of a series of mail theft audits across the Postal Service.
This report presents the results of our audit of Mail Theft Mitigation and Response
Objective Our objective was to assess the effectiveness of the Postal Service’s management controls for arrow keys. The Postal Service uses a universal key, known as an arrow key, to access collection boxes, outdoor parcel lockers, cluster box units, and apartment panels. Supervisors assign these keys – generally one per route – to letter carriers…
