USPS OIG Report: International Mail Operations and Performance Data

Background International mail is primarily processed through the U.S. Postal Service’s International Service Centers (ISC). ISC operations focus on the timely and secure movement of international mail and packages. ISC staff use equipment to perform processing scans for events such as mail arrival and departure and customs clearance. Scan data is recorded in the Product…

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USPS OIG Report: San Francisco International Service Center Closure

Background The U.S. Postal Service’s International Service Center in San Francisco, CA (SFO ISC) houses select international and military mail processing functions and a retail unit. In April 2020, the lessor notified the Postal Service that they were discontinuing the facility lease and subsequent discussions about potential on-airport facility alternatives proved unsuccessful. As a result,…

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USPS: New sorter machine at new International Receipt Facility

May 16, 2022 When the Los Angeles International Service Center was required to move — and to simultaneously consolidate functions that were normally handled at another location — USPS engineers were tasked with finding a way to make it so. The former center was roughly 25,000 square feet and responsible for accepting incoming international mail…

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USPS OIG Report: Military, Diplomatic, and Other International Election Mail

Objective Our objective was to evaluate the Postal Service’s preparedness for processing international election mail, including military and diplomatic mail. The Postal Service processes international election and political mail for eligible U.S. citizens throughout the world. Military and diplomatic members and their families or other U.S. citizens located in foreign countries can use or receive…

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USPS Guidance on China’s virus crisis (January 28 email)

From: Storey, Simon M – Washington, DC Sent: Tuesday, January 28, 2020 11:45 AM To: AREA VICE PRESIDENTS – HQ HR AREA HR MGRS Subject: Coronavirus Information Good Afternoon, RE: Novel Corona Virus 2019-nCV. As discussed at today’s ISC meeting, please find the information shared and more importantly the CDC comments regarding the spread of…

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USPS OIG Report: Military and Diplomatic Mail Service

Objective The Postal Service partners with the U.S. Department of Defense (DoD) and the U.S. Department of State (DoS) to deliver mail to military facilities in the continental U.S. as well as military and DoS diplomatic personnel and their families outside the continental U.S. Our objective was to assess the Postal Service’s military and diplomatic…

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USPS OIG Report: Export Controls for Outbound Mail at International Service Centers

Objective In response to the Postal Accountability and Enhancement Act of 2006, the Postal Service designed a program to detect mailers who were not following U.S. Government export laws and regulations. The Postal Service monitors outbound international mailpieces to ensure compliance with U.S. Government export laws and regulations. Postal Service International Service Centers (ISC) distribute…

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CBP and USPS Should Assess Costs and Benefits of Using Electronic Advance Data

What GAO Found U.S. Customs and Border Protection (CBP) is the primary federal agency tasked with targeting and inspecting inbound international items and seizing illegal goods, including illegal or inadmissible drugs and merchandise. As mail and express cargo arrive in the United States, both the U.S. Postal Service (USPS) and express consignment operators (such as…

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