USPS OIG Report: Impacts Associated with Local Transportation Optimization in Richmond, VA

Background The Postal Service deployed a major change to operations within the Richmond, VA, area on October 28, 2023, when it implemented its Local Transportation Optimization initiative. The initiative is designed to reduce the overall number of transportation trips to and from select Post Offices and increase the amount of mail transported on each trip….

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USPS OIG Report: San Francisco International Service Center Closure

Background The U.S. Postal Service’s International Service Center in San Francisco, CA (SFO ISC) houses select international and military mail processing functions and a retail unit. In April 2020, the lessor notified the Postal Service that they were discontinuing the facility lease and subsequent discussions about potential on-airport facility alternatives proved unsuccessful. As a result,…

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Postal Regulatory Commission wants answers

The Postal Regulatory Commission wants answers. Check out the first of its information requests for the annual compliance review. They’re all about bad on-time service performance and getting more details about management’s explanations and justifications. PRC to USPS: Please explain how the Postal Service took into account the COVID-19 pandemic and the expected increase in…

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USPS OIG Report: Operational Changes to Mail Delivery

Objective This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also responds to a number of recent similar congressional requests. We…

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USPS OIG Report: Processing Network Optimization and Service Impacts

Objective Our objective was to determine if the U.S. Postal Service’s processing network is operating at optimal efficiency and meeting service standards. Our fieldwork was completed before the President of the United States issued the national emergency declaration concerning the novel Coronavirus disease outbreak (COVID-19) on March 13, 2020. The results of this audit do…

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