USPS updates parcel notification form

The Postal Service has updated PS Form 3849, We Redeliver for You!, to simplify the process for scheduling redeliveries to gopost lockers. Gopost units contain secure lockers that customers can use to receive packages or leave parcels for USPS to pick up and deliver, at no additional cost. The updated form now includes a “Parcel…

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USPS to complete Mobile Delivery Device (MDD) rollout

The Postal Service is rolling out thousands of new touch-screen mobile delivery devices (MDDs) to letter carriers across the nation. Approximately 15,000 Post Offices will receive 200,000 new devices during the rollout, which began in late March and will continue through September. By then, every letter carrier will have one of the new scanners. This…

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USPS tests geospatial data collection

The Postal Service recently tested the ability of USPS vehicles to collect geospatial data, which can be used for electronic navigation applications and other geospatial-based technologies. During the test, the organization worked with Microsoft, which collects panoramic, three-dimensional imagery of city streets and other locations for Streetside View 360, the company’s mapping program for mobile…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Raleigh, NC

Background The Avent Ferry Station is in the Greensboro District of the Southern Area. The delivery unit has 58 city routes and 17 rural routes delivered by 78 city carriers and 27 rural carriers. We chose the Avent Ferry Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Columbia, MO

Background The Columbia Main Post Office is located in the Gateway District of the Central Area. This audit was designed to provide U.S. Postal Service management with timely information on potential scanning and mail delivery risks at the Columbia Main Post Office. The delivery unit has 38 city routes which are delivered by 47 full-time…

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USPS OIG Report: Mail Delivery and Customer Service Operations – Katy Carrier Annex 

Background The Katy Carrier Annex is in the Houston District of the Southern Area. The unit has 48 city routes, 32 rural routes, and seven contract routes delivered by 62 city carriers, 49 rural carriers, and seven contract carriers. We chose the Katy Carrier Annex based on the number of stop-the-clock (STC) scans occurring at…

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USPS has modified measures during pandemic

The Postal Service is reminding employees that new social distancing procedures have been implemented to help protect workers who deliver mail during the coronavirus pandemic. To reduce health risks, the organization has temporarily modified procedures for Mobile Delivery Devices (MDDs); Form 3811, Domestic Return Receipt; Form 3849, We ReDeliver for You; and any hard-copy receipt…

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Notice to All Post Offices with Rural Delivery Service: Rural Carrier Guarantee Period

Postal Service™ managers must effectively manage rural carriers who work under the provisions of the Fair Labor Standards Act (FLSA), section 7(b)(2). Those carriers are paid overtime for all hours actually worked in excess of 2,080, up to 2,240, within the 52-consecutive-week guarantee period. If a carrier works more than 2,240 hours within the guarantee…

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