USPS: Change-of-address functionality to be added to Mobile Delivery Devices

November 29, 2022 The Postal Service will soon add new functionality to mobile delivery devices, or MDDs, that allows users to quickly help customers update their change-of-address requests. For instance, when a customer makes a mistake or has to alter information on an already submitted change-of-address request, they must submit PS Form 3546 to make…

 Continue reading

USPS to complete Mobile Delivery Device (MDD) rollout

The Postal Service is rolling out thousands of new touch-screen mobile delivery devices (MDDs) to letter carriers across the nation. Approximately 15,000 Post Offices will receive 200,000 new devices during the rollout, which began in late March and will continue through September. By then, every letter carrier will have one of the new scanners. This…

 Continue reading

USPS OIG Report: Package Delivery Scanning ― Nationwide

Background The U.S. Postal Service is committed to providing customers with real-time visibility and control of their mail and package delivery services. The Postal Service’s goal is to scan all barcoded mailpieces (flats, letters, and packages) that enter the mailstream and track those items with additional scans up to the point of delivery. Scanning accuracy…

 Continue reading

USPS OIG Report: Mobile Delivery Device Program

Background Mobile Delivery Devices (MDD) are handheld scanners that replaced two existing, paired devices – the Intelligent Mail Devices and clamshell cell phones. Letter carriers use MDDs on the street to track package delivery in real time. This tracking capability, known as package visibility, is essential for the U.S. Postal Service to be competitive and…

 Continue reading

USPS: 5,000 mobile cellular scanners deployed to Postal Vehicle Service drivers

USPS recently expanded its Surface Visibility (SV) program by deploying 5,000 mobile cellular scanners to postal vehicle service drivers. These scanners use GPS and geo-fencing to track mail movement — including arrivals and departures — and to simplify drops and pickups at detached mail units, mailer sites and freight houses. The cellular scanners are replacing…

 Continue reading

USPS OIG Report: Package Delivery Scanning in Chicago District

Background The U.S. Postal Service’s goal is to scan all of its barcoded mailpieces (flats, letters, and packages) that enter the mailstream. The Postal Service wants to achieve 100 percent visibility and provide world-class package delivery services to be increasingly competitive. The Postal Service measures package delivery service performance based on its acceptance through the…

 Continue reading

USPS OIG: Mobile Delivery Device Deployment and Functionality

Background Mobile Delivery Devices (MDD) are new handheld scanners that allow U.S. Postal Service letter carriers to track package delivery in real-time.  Package visibility is essential for the Postal Service to be competitive and also to support package growth. MDDs replace the Intelligent Mail Device (IMD) and clamshell cell phones that letter carriers currently use…

 Continue reading

USPS Mobile milestone – MDD deployment nears completion

The Postal Service has deployed more than 200,000 Mobile Delivery Devices (MDDs), an important milestone for a program that makes it easier for customers to know where their packages are. The 200,000th device was one of several deployed to the Craig, MO, Post Office. “Mobile Delivery Devices are improving the way USPS serves its customers,…

 Continue reading