USPS OIG Report: Package Delivery Scanning ― Nationwide

Background The U.S. Postal Service is committed to providing customers with real-time visibility and control of their mail and package delivery services. The Postal Service’s goal is to scan all barcoded mailpieces (flats, letters, and packages) that enter the mailstream and track those items with additional scans up to the point of delivery. Scanning accuracy…

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USPS OIG Report: Mobile Delivery Device Program

Background Mobile Delivery Devices (MDD) are handheld scanners that replaced two existing, paired devices – the Intelligent Mail Devices and clamshell cell phones. Letter carriers use MDDs on the street to track package delivery in real time. This tracking capability, known as package visibility, is essential for the U.S. Postal Service to be competitive and…

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USPS: 5,000 mobile cellular scanners deployed to Postal Vehicle Service drivers

USPS recently expanded its Surface Visibility (SV) program by deploying 5,000 mobile cellular scanners to postal vehicle service drivers. These scanners use GPS and geo-fencing to track mail movement — including arrivals and departures — and to simplify drops and pickups at detached mail units, mailer sites and freight houses. The cellular scanners are replacing…

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USPS OIG Report: Package Delivery Scanning in Chicago District

Background The U.S. Postal Service’s goal is to scan all of its barcoded mailpieces (flats, letters, and packages) that enter the mailstream. The Postal Service wants to achieve 100 percent visibility and provide world-class package delivery services to be increasingly competitive. The Postal Service measures package delivery service performance based on its acceptance through the…

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USPS OIG: Mobile Delivery Device Deployment and Functionality

Background Mobile Delivery Devices (MDD) are new handheld scanners that allow U.S. Postal Service letter carriers to track package delivery in real-time.  Package visibility is essential for the Postal Service to be competitive and also to support package growth. MDDs replace the Intelligent Mail Device (IMD) and clamshell cell phones that letter carriers currently use…

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USPS Mobile milestone – MDD deployment nears completion

The Postal Service has deployed more than 200,000 Mobile Delivery Devices (MDDs), an important milestone for a program that makes it easier for customers to know where their packages are. The 200,000th device was one of several deployed to the Craig, MO, Post Office. “Mobile Delivery Devices are improving the way USPS serves its customers,…

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USPS OIG Audit Project: What Do You Think of the New Mobile Delivery Device?

Postal Service carriers are getting new mobile hand-held electronic devices to track packages and communicate with their local offices. The mobile delivery device (MDD) collects and transmits transactional data for packages at the Post Office and as packages are out for delivery. It operates over wireless carrier networks and the Postal Service’s internal network. The…

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